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FeedHack: Hacking Human Behavior to Give and Get the Feedback You Need to Succeed

In this webinar you will learn why giving and receiving feedback is so important, how to respond when receiving feedback (even if you disagree), and how to give effective feedback and praise - to a peer, direct report or any colleague. You will leave with an understanding of the role you play in building a culture of clear and kind communication within your organization no matter your level, equipped with practical tools to support your journey.

Learning Objectives:

  • Learn how to get the feedback you need, react when you get it, and how to disagree without seeming defensive
  • Explore how to frame criticism so it's well received (and what to do if it isn't)
  • Discover how to leverage praise to build the environment you want to work in
This program may be applied for 1 credit toward your CAE application or renewal professional development requirements.