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AVS Professional Development Webinar: Skills and Strategies for Navigating Difficult Conversations and Negotiations

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Description

This webinar aims to help participants develop their skills and learn strategies for navigating difficult conversations and negotiations towards more effective and positive outcomes. The ability to communicate effectively towards achieving desired outcomes is a valued skill that can be learned and practiced. Those who invest in improving these skills benefit greatly, as well as the teams and communities in which they participate. This session will help attendees to understand different negotiation styles, present key strategies for having respectful and productive conversations, and have participants practice utilizing a framework to aid in navigating difficult conversations towards accomplishing productive results. The webinar will be a combination of lecture and anonymous interactive methods to help provide insight into how to optimize your own personal negotiation style.

Contributors

  • Lily M. Wang

    Director, Durham School of Architectural Engineering and Construction
    Charles W. and Margre H. Durham Distinguished Professor