Primary Author: Mr. Joseph A. Lukas PE CCP
Audience Focus: Intermediate
Application Type: Application
Venue: 2014 AACE International Annual Meeting, New Orleans, LA, USA
Abstract: Project personnel involved in total cost management spend considerable time working with project stakeholders and use extensive verbal and written communications. Effective communication with project stakeholders is a vital element to help ensure project success. Unfortunately, successful communication often suffers in today’s fast-paced work environment, and the bad connections are more than a mere inconvenience. Poor communications can impact morale, erode productivity and contribute to project failure.
This paper will explain the project communications process with a focus on the problems in today’s work environment. The importance of knowing your project stakeholders will be discussed, along with a proven method to analyze the importance and interest of the stakeholders. Elements of active listening will be covered, including good listening habits. How to read body language will be explained. Best practices for written communications will be covered along with the essential elements of a concise message. Finally, the keys to making virtual teams work will be discussed. Reading this paper and implementing the suggestions will help you become a better communicator on your projects.
Audience Focus: Intermediate
Application Type: Application
Venue: 2014 AACE International Annual Meeting, New Orleans, LA, USA
Abstract: Project personnel involved in total cost management spend considerable time working with project stakeholders and use extensive verbal and written communications. Effective communication with project stakeholders is a vital element to help ensure project success. Unfortunately, successful communication often suffers in today’s fast-paced work environment, and the bad connections are more than a mere inconvenience. Poor communications can impact morale, erode productivity and contribute to project failure.
This paper will explain the project communications process with a focus on the problems in today’s work environment. The importance of knowing your project stakeholders will be discussed, along with a proven method to analyze the importance and interest of the stakeholders. Elements of active listening will be covered, including good listening habits. How to read body language will be explained. Best practices for written communications will be covered along with the essential elements of a concise message. Finally, the keys to making virtual teams work will be discussed. Reading this paper and implementing the suggestions will help you become a better communicator on your projects.