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(OWN-1976) Implementation of a PMO at LA Metro

Primary Author: Mr Brian James Boudreau
Co-Author(s): Ms Julie K Owen CCP PSP; Mr Michael Edward Williams

Audience Focus: Basic
Application Type: Application
Venue: 2015 AACE International Annual Meeting, Las Vegas, NV, USA

Abstract: Measure R is a sales tax ordinance approved by the voters of Los Angeles County that commits $36 billion over 30 years to transportation initiatives that combat regional traffic congestion. Due to the size and scope of the program, LA Metro (Metro) implemented a Program Management Office (PMO) business unit to promote successful program delivery and provide accountability. The PMO department provides support in project control, portfolio management, project management standards, training, and process improvement.

This paper discusses the benefits of implementing the Program Management Office including the following:
- Supporting controls across the project lifecycle including estimating, configuration management, and project controls
- Providing program and project risk transparency
- Promoting best practice management for expediting project delivery
- Facilitating external industry and peer reviews to accelerate project delivery
- Delivering enterprise-wide project management tools to provide timely reporting
- Instituting performance management processes and metrics to achieve targets
- Offering training programs to improve Metro project management capabilities
- Communicating the value proposition to executive management.