Every professional services organization
is faced with challenges beyond the actual performance of work. One of
the most important is running the business of the enterprise. This
paper will explain financial management tools used by engineering and
construction management firms and highlight two different key metrics –
utilization and multiplier. The paper will explain how each is
calculated using income statement data. The appropriateness and
relative strength of each measure is also analyzed based on type of
service (i.e. construction management verses design) and type of
contract (i.e. time and materials with a maximum value verses lump sum).
Conclusions will describe management lessons learned from past
experience and implementation tips for newer businesses, including
creating measures at task and subtask levels.