ON-DEMAND: PARALEGAL AND LEGAL ASSISTANT TRAINING SERIES: A COMPLETE GUIDE TO SKILLS DEVELOPMENT

Available starting October 4, 2021

Whether onboarding a new legal assistant or providing professional development for experienced paralegals, AAJ Education’s latest on-demand course is a great new resource for your firm’s legal support staff. Series topics include client communications, case management, trial preparation, and so much more! Your staff can watch and re-watch engaging presentations from experienced paralegals at their own pace.

This AAJ program is oriented toward legal support staff and therefore not eligible for CLE credits. FAQs on CLE and Education programs can be found HERE.

This on-demand course contains the seven presentation recordings, the agenda, and course materials.

Sessions
PART ONE: PRACTICAL EVERDAY SKILLS FOR PARALEGALS AND LEGAL ASSISTANTS • The Ins and Outs of Adobe • Best Practices for E-filing • Using Encrypted File Sharing Programs  • Navigating Law Office Politics • Supporting Multiple Attorneys
PART TWO: CLIENT COMMUNICATIONS • Managing Client Expectations • Creating a Tickler System for Client Follow-Up • Dealing with Confidential Information of Sensitive Topics • Handling Difficult Clients • What is Attorney/ Client Privilege • Avoiding the Unauthorized Practice of Law
PART THREE: CASE MANAGEMENT AND ORGANIZATIONAL SKILLS • Expectations When Using Client Management Software • Coordinating Calendars • Approaches to Task Prioritization • Moving Paperless
PART FOUR: DEPOSITIONS • Coordinating and Scheduling Depositions  • What to Prepare Before a Depositions         - Expert Witnesses • Handling Transcripts
PART FIVE: REQUESTING MEDICAL RECORDS • Compiling a List of Providers • Issuing Record Requests • Wrangling Large Hospital Records • Avoiding Delays & Errors • Working with Vendors • Client D.I.Y
PART SIX: MEDICARE AND LIENS • Medicare and the Lien Process • Introduction to the Other Type of Liens • Navigating the Lien Process • Template Letters and Forms
PART SEVEN: TRIAL PREPARATION • Getting Started: Logistics and the Basics • Trial Notebooks • Preparing and Tracking Exhibits and Demonstratives • Jury Selection  • Surviving Trial

Reasonable Accommodations
Individuals who need a reasonable accommodation under the Americans with Disabilities Act to access AAJ’s conferences or training courses should contact us by one of the following means:

• Write to us at AAJ Education, 777 6th St NW, Suite 200, Washington, DC 20001;
• Call us at (800) 622-1791; or
• Send us an email at education@justice.org.

Requesters should provide information about the nature of the requested accommodation and include contact information (such as an email address, residential address, or telephone number) at which they can be reached. Depending on the nature of the request, we may need sufficient advance notice to provide a reasonable accommodation.