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Playing the Insurance, Collections, and Accounts Receivable Game Your Way!


Establishing payment and financial arrangements with patients can be filled with myriad obstacles. For years, OMS practices have allowed patients to control these negotiations. During this 90-minute webinar, participants will learn how to design appropriate financial guidelines that take into consideration third-party financing, insurance reimbursement and cash-paying patients.
All OMS offices are unique and should have flexible payment plans to assist patients. Uncover the complexities around collections and learn how to design fool-proof financial policies.

Learning Objectives
Upon completion of this webinar, participants should be able to:
1. Know what to do when patients do not pay.
2. Bring the financial discussion into the new-patient call intake.
3. Arrange flexible financial arrangements.
4. Guide patients to take responsibility for their own dental benefits.

Cancellation Policy: Registrants will receive a full refund up until the day before the event. No refund will be given for cancellation on the day of the event.

Continuing Education Provider Approval
The American Association of Oral and Maxillofacial Surgeons is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.

ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The American Association of Oral and Maxillofacial Surgeons designates this activity for 1.5 continuing education credits.

AGD - Accepted Program Provider
Provider ID# 214680


  • Lois Banta, CEO & Dental Consultant

    Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Banta has more than 40 years of dental experience and consults and speaks nationally and internationally. She is the owner and CEO of The Speaking Consulting Network and a member of the Academy of Dental Management Consultants, National Speakers Association and American Academy of Dental Practice Administration.

May 16, 2018
Wed 1:00 PM CDT

Duration 1H 30M

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