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Practice Management: The New Patient Experience

Impressions. Which is the most valuable in our dental world? Is it digital? Is it physical? Or, is there an impression with a value far beyond the clinical? There are 86,400 seconds in every day. More than 30 million seconds in a year. We get 7 to make an outstanding, memorable first impression. As a prosthodontist, you have unparalleled intellectual and clinical skill sets. Your ability to assess data...also unmatched. Learn to own your new patient experience. Learn to master the first impression. Learn to establish believability, like-ability and trust in the first 7 seconds and in ever changing, increasingly competitive dental world, you will learn everything is possible.

At the conclusion of this session, attendees should be able to:
• Describe the top 3 influencers in making a memorable first impression.
• Identify the 4 major behavioral styles that influence their patients ability to say yes
• Ask critical questions that guide their new patients to a comprehensive understanding
no matter how complex their treatment plan.