EQ Excellence in the AMC Environment Certificate Course
CEUs
0.5 CAE credits
Course description
This course will provide an overview of a variety of interpersonal skills required to work effectively within your AMC and with volunteer leaders. Focusing on the basics of the most critical interpersonal skills will often provide for a rewarding career within an AMC environment.
Who should enroll
Entry Level Staff at an AMC
Learning objectives
- Recognize key ingredients to effective teamwork while working with internal departments and clients in an AMC.
- Discover tools and methods to independently identify and solve problems.
- Recognize that conflicts exist and effectively move to alleviate the issue.
- Identify the skills and value of identifying the decision-making approach before starting the discussion with others.
- Understand and hone the five key elements of emotional intelligence.
Member Price
$99
Non-Member Price
$249
