Certified Moving Consultant (CMC)
This self-study program covers the key aspects of the moving and storage industry sales consultancy process. In the past 35 years, over 2,000 sales professionals have...
American Moving & Storage Association
Providing professional training and certification is key to supporting AMSA’s, and our industry’s, mission of providing customers with the best in high-quality moving services. These AMSA-exclusive programs help ensure our members are not only well-qualified and knowledgeable, but also up-to-date on the latest practices, safety, technology and regulations. We offer ongoing professional training and specialized staff development, as well as certification programs for those in specialized career paths.
Courses
Certified Office & Industrial Consultant
This self-study program covers key aspects of the office and industrial sales process (costing, estimating, managing, etc.). Your $100 application fee purchases access...
Certified Packer Loader
When a member of your crew has a framed certificate and laminated card designating them as a Certified Packer Loader, that person carries a sense of pride and...
Customer Service Part 1: Handling Everyday Customer Service
Participants discover that their job is actually not their job, but rather a performance of “How to be Great Every Day” -- that they set the tone for every customer...
Customer Service Part 2: Enhance Your Communication with Customers
Participants focus on all levels of communications at work -- how to handle the angriest customer in a positive and friendly way, reduce stress and mistakes, and head...
Customer Service Part 3: Exceed Your Customer's Expectations
Participants learn what it takes to become the employee of the year and how to exceed customer and co-worker’s expectations every single time, while creating...
On-Demand Events
COVID19: Help for the Moving Industry and Its Workers
As workers begin to return to work, what should employers consider to keep both workers and customers safe.
Your Voice Matters
AMSA's Katie McMichael explains how important every voice is when asking for legislative and regulatory changes.
Communicating with Customers about the Coronavirus & Peak Season
Join our panel for a discussion about best practices and next steps. They’ll discuss how their companies communicated new health and safety measures, community...
Moving 101 - FMCSA
Spring Legal Tune Up for Movers
This pre-recorded webinar will help you prepare for the coming busy season and all the legal requirements.
Military Moving 101
AMSA staff shares the basics of domestic military moves and rate filing.