DESCRIPTION
In this interactive, fast-paced session, Microsoft MVP Tiffany Songvilay introduces practical techniques for prompting large language models (LLMs) like Microsoft Copilot and ChatGPT. Participants explore hands-on use cases across IG, legal, communications, training, and personal productivity—learning how to build effective prompts, reduce bias, contextualize queries, and audit AI responses. With live demos, audience participation, and real-world examples from legal and IT teams, this session highlights the critical thinking IG professionals must apply when guiding AI tools toward trustworthy, usable output.
NOTE:
This session applies to Microsoft 365 Copilot features as of 2024. Future users should confirm availability of discussed tools and interface.
LEARNING OBJECTIVES
Upon completing this session, learners will be able to:
- Construct effective AI prompts using goal-setting, context, tone, and audience cues.
- Distinguish between Copilot and ChatGPT in terms of privacy, licensing, and behavior.
- Evaluate the trustworthiness of AI-generated output by checking sources and identifying hallucinations.
- Apply prompt strategies for tasks including legal review, training content, SOP writing, and card/award messages.
- Recognize the role of IG professionals in helping organizations prompt responsibly and mitigate AI bias.
ABOUT
Format
On Demand Conference Recording
Language
English
Year Published
2024
Credits
1.0 IGP-TECH
This session is an On Demand Conference Recording from 2024.
This title is available to license!
