DESCRIPTION
A successful IG program depends not only on strategy and policy, but on operational execution, communication, change support, and stakeholder adoption. This webinar, led by industry expert Chris Hockey, will equip participants with the practical awareness needed to support IG initiatives as they move from design into day-to-day practice. Attendees will explore:- Project management fundamentals every IG professional should know to participate effectively in IG implementations.
- Change management methodologies tailored for IG contexts.
- IG communications strategies that foster clarity, trust, and alignment across stakeholder groups.
- Human factors behind IG adoption including motivators, resistance patterns, and behavioral barriers.
LEARNING OBJECTIVES
Upon completing this session, attendees should be able to:
- Describe the basic components of project management and explain how they support IG implementation efforts.
- Identify common change management models and recognize how they apply to IG adoption.
- Differentiate communication needs across IG stakeholder groups and apply basic principles of message alignment.
- Recognize operational structures (helpdesks, FAQs, ticketing workflows) that support IG sustainability.
- Identify factors that motivate or inhibit stakeholder adoption and explain strategies to support change.
ABOUT
Format
On Demand Webinar
Language
English
Year Published
2026
Credits
1.0 IGP-BUSINESS
About this Series
This session is part of ARMA’s IG Mastery Webinar Series, a collection of SME-led overviews that introduce each unit of the upcoming IG Mastery Course, launching mid-2026. Each webinar highlights the most important concepts, frameworks, and practical insights from its unit, offering a high-value preview for anyone interested in strengthening their IG knowledge.You may purchase individual webinars or the full series as a discounted bundle.
