Description
Effective IG programs rely on clear, meaningful metrics to demonstrate value, identify gaps, and guide decision-making. In this 1–hour webinar, expert Michael Haley explores the fundamentals of benchmarking and performance measurement specifically for IG.
Participants will learn how organizations establish baseline metrics, evaluate IG maturity, and use internal and external benchmarks to inform strategy and prioritize improvement efforts. The session emphasizes what IG leaders need to know to ask the right questions, interpret results, and communicate performance to stakeholders without requiring deep technical or analytics expertise.
This webinar is ideal for IG professionals, program leaders, and cross-functional stakeholders who need to understand how IG performance is measured and used to drive continuous improvement.
LEARNING OBJECTIVES
Upon completing this session, attendees should be able to:
- Explain the role of benchmarking and performance metrics in evaluating IG program effectiveness.
- Differentiate between baseline metrics, internal benchmarks, and external benchmarks used in IG programs.
- Identify examples of IG metrics aligned to maturity, risk, and operational performance.
- Interpret benchmarking results to recognize gaps, trends, and areas for improvement.
- Describe how IG leaders use metrics to adjust strategy, priorities, and resource allocation.
ABOUT
Format
On Demand Webinar
Language
English
Year Published
2026
Credits
1.0 IGP-BUSINESS
About this Series
This session is part of ARMA’s IG Mastery Webinar Series, a collection of SME-led overviews that introduce each unit of the upcoming IG Mastery Course, launching mid-2026. Each webinar highlights the most important concepts, frameworks, and practical insights from its unit, offering a high-value preview for anyone interested in strengthening their IG knowledge.You may purchase individual webinars or the full series as a discounted bundle.
