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ARMA MyLearning
Your one-stop shop for ARMA education and learning resources:
For over six decades, ARMA Education has been the trusted resource for professional growth in the information management industry. Since 1955, we've been empowering individuals and teams with the skills, knowledge, and credentials they need to excel. Whether you're just starting out or striving to advance your career, our expert-led programs are designed to meet your goals.
With hundreds of offerings available in PDF, on-demand, or live formats, ARMA Education makes it easy to learn on your terms. From mastering the foundations of information management to building robust information governance programs, we’re here to help you every step of the way.
Join the community that information professionals have relied on for generations. Discover the tools, insights, and confidence you need to succeed with ARMA Education.
Resources
IGP Certification
The IGP is the premier certification dedicated to the strategic practice of information governance.
Educator Discount Program
Are you an educator of information management? Find out how you can get a discount to the ARMA bookstore!
Digital Badging
Show off your hard-earned achievements with digital badges offered through Credly.
STANDARDS
Standards are the backbone of consistent, reliable, and quality-driven practices. They provide a shared framework that helps organizations operate efficiently while meeting key legal, regulatory, and operational requirements. For professionals like you—working in information governance, records management, IT, compliance, and related fields—standards are essential tools to ensure data integrity, risk mitigation, and regulatory compliance.Certificate Courses
Take your skills to the next level with ARMA’s comprehensive Certificate Courses. Designed to deepen your expertise in information governance and management, these courses provide a structured pathway to career advancement. Whether you're a seasoned professional or just starting out, our certificates focus on the practical tools and knowledge you need to excel in your role. Each course is built around real-world challenges and solutions, ensuring you gain the credentials and confidence to stand out in your field.
Courses
Essentials of the Generally Accepted Recordkeeping Principles® Certificate Program
7.5 GEN-CEU | The “Essentials of the Generally Accepted Recordkeeping Principles® Certificate” combines a wealth of real-world insights and expertise into one valuable...
eDiscovery Executive Certificate Program (eDEx)
The Certified E-Discovery Specialist (CEDS) Certification responds to the need for professionals with diverse skills and knowledge across the e-discovery spectrum. It...
Essentials of Information Governance Certificate Program
12.0 IGP-INFO MGT | You will learn the essentials of information governance, the high-level strategy of organizational information, through a series of interactive...
Essentials of Records and Information Management Certificate Program
13.0 GEN-CEU | The ARMA International Essentials of Records and Information Management Certificate program focuses on the best practices in today’s most important...
Industry Research & Whitepapers
Stay ahead of the curve with ARMA's Industry Research & Whitepapers. Our expertly authored publications provide cutting-edge insights and fresh perspectives on the trends shaping the information management landscape. These resources are your gateway to thought leadership, helping you make informed decisions and drive innovation in your organization. By exploring the latest research, you'll gain a deeper understanding of emerging practices and pivotal issues that impact the industry today.
Industry Research & Whitepapers
The Evolution of the ARMA Principles®: Adapting Records and Information Management for the AI Era
Explore how the 2025 ARMA Principles® modernize foundational RIM practices for an increasingly complex, AI-driven information environment. Learn what changed, why it...
From Rules to Reflex: Transforming IG into a Cultural Value
From Rules to Reflex explores how information governance must evolve beyond policies and procedures to become part of an organization’s DNA. Drawing on insights from...
M365 Translation Guide: How RM and IT Can Speak the Same Language
Collaborating with our IT colleagues is one of the most important things we can do. But we have to make sure we’re understanding each other! Because technology is...
Legal Holds & Spoliation
In the aftermath of Sarbanes-Oxley, concerns over discovery and spoliation have catapulted to the priority lists of most companies, specifically regarding what is...
Requirements for Personal Information Protection
With increased collection of data and easier methods of collection, protecting personal information has become a big issue in today's business and government...
A Guide to Commonly Used National and International Records Management Standards and Best Practices
This guide is a compilation of key national and international records management standards and best practices available for use in records and information management.
Implementing Litigation Readiness Principles and Practices
To be prepared for litigation requires expertise from experienced legal counsel, capable managers of information, and highly qualified support staff. Together, they...
Proof of the Authenticity of a Document in Electronic Format Introduced as Evidence
This industry research paper provides an in-depth analysis on establishing the credibility of digital documents presented as evidence during legal proceedings. It is...
Information Governance Maturity Index Report
The Information Governance Maturity Index Report presents the results of the IG Maturity Index Survey conducted in the last quarter of each year.
Identifying and Classifying E-Messages as Records
Guidance in managing digital communication as records.
Social Networks and Their Impact on Records and Information Management
This report offers a comprehensive study of social networks and their influence on records and information management.
Legal Holds For Anticipated Litigation
This paper is a comprehensive review of spoliation, legal holds, and the general obligation to preserve information, particularly in the context of potential...
Freedom of Information
History, experience, and records and information management implications in the USA, Canada, and the United Kingdom.
Metadata in Court
When it comes to declaring electronic records, information governance professionals have been struggling for some time with the issue of what metadata to preserve.
Seeking the Core: The Development of the Core Works
This report is an in-depth report on the development of a Core Works Project List aimed at professionals in the field of records and information management. It...
Mergers, Acquisitions, Divestitures, and Closures
Worldwide expectations for increased competition in mature business markets are creating a daunting vision of either collaborative company consolidation or the...
Access Rights to Business Data on Personally-Owned Computers
This paper provides guidance to both employees and employers, helping them navigate the issues of sharing data across multiple computers responsibly and legally, and...
On-Demand
Education on your terms—experience the flexibility of ARMA’s On-Demand Learning. Access a world of high-quality webinar recordings and materials anytime, anywhere, at your own pace. Whether you’re brushing up on foundational concepts or mastering advanced skills, our on-demand library has something for every learning style and schedule. With content created by industry experts, you can continue to grow your knowledge and expertise whenever it’s most convenient for you.
On Demand
The Intelligent Migration: Clean, Classify, and Configure SharePoint in One Motion
Stop moving file-share chaos into a shinier mess. Learn a practical, end-to-end approach to dedupe, classify, and migrate into SharePoint Online—complete with...
Defensible Disposition in the Real World
A practical look at how to make disposition work in the real world across physical and digital records. Learn how to reduce review bottlenecks, improve defensibility,...
Retention Is Governance: Using Records Schedules as the Backbone of IGIM
1.0 INFO-MGT | Treat retention schedules as the backbone of your IG program—not a dusty compliance document. This session shows you how to operationalize retention...
Unpacking the ARMA Principles 2025: What's New, What's Changed, and What's Next
1.0 INFO-MGT | See what’s new in the ARMA Principles 2025 and how the updates reshape policy, accountability, retention, and disposition expectations. This session...
Outlook Isn't a Records Repository: Managing Email Retention
Stop treating Outlook like a records repository. This session shows you how to implement defensible email retention, automate filing to SharePoint Online, and cut...
Meet the Candidates: ARMA 2026 Board of Directors Election Forum
Hear directly from the 2026 Board of Directors election candidates before you vote! All candidates are invited to speak for up to five minutes about their interest in...
[IG Mastery Session 11] The Digital Backbone: Building IG Through Infrastructure and Technology
[IG Mastery Session 10] Bricks, Beams, and Blueprints: Architecture vs. Infrastructure in Information Governance
[IG Mastery Session 9] Resilient by Design: Building a Culture of Information Protection
1.0 INFO-SEC | Risk and security are not just IT concerns, they are core IG responsibilities. This session equips IG professionals with the frameworks, vocabulary, and...
[IG Mastery Session 8] Burning Questions: Search, Privacy, and Control
1.0 PRIVACY | Unlock faster, safer work by aligning access, search, and privacy. This session delivers practical methods to design role-based access, boost findability...
[IG Mastery Session 7] Navigating the Information Lifecycle from Birth to Death, and Beyond
1.0 INFO-MGT | Learn how to govern information from creation through defensible deletion. This unit explores lifecycle stages, retention scheduling, legal holds, and...
[IG Mastery Session 6] Policy, Roles, and Accountability
1.0 IGP-BUSINESS | Strong IG programs are built on clear policies, defined roles, and real accountability. Learn how to turn governance intent into enforceable...
[IG Mastery Session 5] - Proving the Value: Measuring IG Performance and Maturity
1.0 BUSINESS | You can’t manage what you don’t measure. Learn how IG leaders use benchmarking and performance metrics to assess maturity, identify gaps, and drive...
[IG Mastery Session 4] Navigating the Legal Landscape of IG
1.0 LEGAL | Learn the legal and regulatory forces that shape modern IG program, from privacy laws to legal holds, and how to partner effectively with Legal to ensure...
[IG Mastery Session 3] Structure, Strategy, and Stakeholder Readiness
1.0 BUSINESS | Discover how to assess organizational readiness, map stakeholder influence, and align IG efforts to business strategy; core skills that determine...
[IG Mastery Session 2] Making IG Work: Turning Strategy into Sustainable Operations
1.0 BUSINESS | Learn how to turn IG strategy into real-world practice through effective communication, stakeholder alignment, and change enablement. Led by industry...
[IG Mastery Session 1] Building the Foundation: How Information Governance Takes Shape
1.0 BUSINESS | Build your foundation for success in Information Governance. This session explores the fundamental components of IG—what it is, why it matters, and how...
Implementing Retention Across Structured and Unstructured Systems
Discover the secrets to seamlessly implementing data retention across all systems. Learn to transform legal rules into actionable steps and ensure consistent,...
Unlock the Value of Your Long-Term M365 Content for Compliance & AI Success
Discover how to transform your Microsoft 365 content into a strategic asset that drives compliance and AI success. Join expert discussions on optimizing long-term...
Your Content Already Knows What It Is - Auto-Classification Unleashed
1.0 INFO-MGT | Dive into the world of AI-driven auto-classification and transform how you manage information. Learn to harness the power of your content's inherent...
LLMs Destroyed My Records - All You Need to Know About AI!
Uncover the truth about AI in records management with expert Kaan Volkan. Dive into practical insights and learn why LLMs might not be the solution you hoped for....
Expert Webinar | From Rules to Reflex: Transforming IG into a Cultural Value
1.0 IGP ETHICS | To make IG stick, it has to become cultural. Learn how to embed IG into your organization’s values, behaviors, and daily operations—starting with a...
Data Protection in Microsoft 365
1.0 SECURITY | Explore cutting-edge data protection strategies within Microsoft 365. Learn to deploy foundational, enhanced, and advanced security measures to ensure...
Back to Basics: Managing Retention During Mergers, Splits, and Shifts
1.0 INFO MGT | Facing a merger, split, or relocation? Learn to master retention schedules with our session on managing compliance during major business transitions....
Letting the Robots Classify: Automating IG with Confidence
1.0 INFO-MGT | Unlock the power of automation in your information governance strategy. This session reveals how autoclassification can enhance compliance and...
Smarter Retention: Tech Solutions Across the Information Lifecycle
Join us for a four-part webinar series designed to explore smarter, tech-driven strategies for records retention within the ARMA Information Governance Implementation...
Automation, Evolved: Your New Playbook for Smarter Knowledge Work
1.0 INFO MGT | Unleash the power of AI to streamline complex workflows and empower smarter decision-making. Discover actionable strategies and high-impact use cases to...
One Policy, Many Platforms: IG Strategies for a Fragmented Tech Stack
1.0 INFO MGT | Unify governance across fragmented systems like SharePoint, Teams, and Google Drive. This session equips you with actionable strategies to overcome...
Mastering Data Migration: Aligning IT and Governance for Strategic Success
1.0 INFO MGT | Discover how to align IT and governance for successful data migration in this essential session. Learn practical strategies to safeguard data integrity,...
Pathways to Excellence: Mastering the ICRM Certification Journey
1.0 INFO MGT | Explore expert strategies to achieve your ICRM certification with confidence! This session dives into actionable tips for mastering ICRM exams,...
Best Practices in Implementing an Electronic Records Management Solution in the Real World
1.0 INFO MGT | Discover proven strategies for implementing electronic records management solutions that align with your organization's goals while navigating...
Around the World in 60 Minutes: The Current State of (Select) International Privacy Laws and What It Means for Information Governance
1.0 IGP-PRIVACY | Dive into a whirlwind tour of privacy laws across continents, from GDPR in Europe to LGPD in Brazil. Learn from industry experts as they explore the...
AI Today and Practical Application Approaches for Information Governance Practitioners
1.0 INFO MGT | Discover how AI is revolutionizing information governance. This session equips you with practical strategies, use cases, and actionable insights to...
Artificial Intelligence and Business Continuity Using M365 Purview
1.0 INFO MGT | Discover how AI-powered tools in Microsoft 365 Purview can revolutionize business continuity. Learn to manage content chaos, automate retention, and...
Utilizing Diversity in Productivity Platforms to Enhance RIM/IG Processes
1.0 IGP-BUS | Discover how productivity platforms and team diversity can revolutionize your RIM/IG processes. Learn actionable strategies to enhance collaboration,...
SharePoint Premium for Modern Record Keeping
1.0 INFO MGT | Discover how AI-powered tools in SharePoint Premium streamline vital record management and boost business continuity planning. Learn about advanced...
Managing Records at Scale with Microsoft Purview - Lessons Learned by Early Adopter
1.0 INFO-MGT | Uncover the secrets to unlocking the full potential of Microsoft Purview for records management. Get expert tips, real-life lessons, and practical...
Data Discovery Is Fundamental to IG: Why Is It So Hard and What Can IG Teams Do About It?
1.0 INFO SECURITY | You can’t govern what you can’t see. Learn how data discovery powers smarter policies, faster risk response, and real IG impact—with a practical...
Artificial Intelligence (AI) in Records Management - Has OCR Finally Solved Cursive Handwriting?
1.0 INFO SECURITY | OCR has evolved. Discover how AI-powered document processing is transforming accuracy, speed, and cost—especially for complex, historical, or...
Regulation of Artificial Intelligence Systems: Striking the Balance. How Much Is Too Much?
1.0 RISK MGT | Explore the evolving dynamics of AI regulation in this must-watch webinar. Learn how global frameworks address challenges like bias, privacy, and...
Microsoft Moves In Mysterious Ways: Tips and Tricks for RIM in M365
1.0 INFO MGT | Unlock the full potential of Microsoft 365 for RIM efficiency! This on-demand webinar delivers actionable strategies, expert insights, and cutting-edge...
MEASURE WHAT MATTERS: Don't measure ACTIVITIES; Measure RESULTS!
1.0 IGP-BUSINESS | Ready to transform your approach to metrics? Discover how to focus on meaningful results—not activities—and learn the tools to drive organizational...
M-23-07 Back to the Future
1.0 INFO-MGT | The M-23-07 deadline has passed—now what? Join Doc and Marty as they take you through the future of federal records management and the real-world...
Delete Now or Pay Later: The Compelling Case for Defensible Disposition
1.0 RISK MGT | Tired of drowning in data? Learn how to defensibly tackle data over-retention, minimize risk, and boost compliance during this expert-led on-demand...
Copilot Chat Prompt-a-Thon
1.0 IGP-Technology | Better prompts mean better results. Learn how IG pros are using Copilot and ChatGPT to write smarter, train faster, and lead more defensible AI...
The IG Professional's Role in the AI and Data Privacy Revolution
1.0 PRIVACY | AI isn't here to replace IG—it needs it. Learn how IG professionals can lead AI and privacy governance by staying neutral, ensuring compliance, and...
Fasten Your Seatbelts, Copilot Is Lifting Off. Is Your Governance Program Ready?
1.0 IGP-PRIVACY | Copilot is powerful—but is it governable? Learn how to control what it sees, what it saves, and how to keep your organization compliant as AI becomes...
Introduction to SharePoint Premium (AI-Powered Metadata Extraction and Labeling)
1.0 INFO MGT | Transform how you manage your records and collaborate with SharePoint Premium! Unlock the full potential of AI-powered metadata extraction and labeling...
Can You Prove Electronic Recordkeeping Compliance?
1.0 INFO-SECURITY | If you can’t measure it, you can’t defend it. Learn how to calculate your RIM program’s real compliance rate—and what makes an eDRMS succeed or fail.
Bring Your Own Chair - Or, How to Build a Culture of Inclusion
1.0 BUSINESS | If you don’t have a seat at the table—bring your own chair. Learn how advocacy, mentoring, and inclusive leadership can help IG professionals navigate...

Standards & Technical Reports
Set yourself up for success with ARMA’s trusted Standards and Technical Reports. These essential resources provide you with clear, actionable guidance to implement best practices in information governance and records management. From data security to compliance, our standards offer a framework for tackling complex challenges with confidence. Backed by rigorous industry expertise, these documents are vital for building effective, sustainable programs that drive organizational excellence.
Standards & Technical Reports
Glossary of Information Governance Terms | 6th Edition
The 6th Edition of the Glossary is ARMA’s authoritative, SME-reviewed reference for modern IG terminology, fully updated for today’s regulatory, technical, and...
Best Practices for Managing Electronic Messages
Unlock the secrets to efficient digital communication management with Best Practices for Managing Electronic Messages. Discover how to audit and streamline your...
Using Social Media in Organizations
This technical report offers advice on implementing social media within the context of accepted RIM best practices. Topics include governance,...
Information Governance Implementation Model (IGIM)
The IGIM is a useful tool to connect the various stakeholders of information governance. From risk mitigation through to value generation, the IGIM helps bring a...
Records and Information Management for IT Professionals
This guideline, which focuses on key records processes that are relevant in managing information through the use of information technologies, will help both groups...
Mobile Communications and Records and Information Management
This technical report provides advice for using mobile communications technologies, such as smartphones and tablets, in the organizational setting. It focuses on the...
Records Center Operations 3rd Ed
Records Center Operations, 3rd Ed. (ARMA TR01-2011) will assist organizations with designing, equipping, staffing, operating, and managing a records center.
Secure Management of Private Information
Read this report to learn about identifying private information, policies needed to protect information, mitigating risks, and more.
Understanding Electronic Records Storage Technologies
This report includes a broad discussion of storage technologies and service offerings for electronic records, including operational issues such as outsourcing...
Vital Records
This technical report provides state-of-the-art information for organizations’ business continuity-related planning needs and vital records management, including...
Contracted Destruction for Records and Information Media
Designed to guide organizations when contracting for destruction services, this guideline identifies the critical components that must be addressed so no records or...
Metadata: A Basic Tutorial for Records Managers
This technical report illustrates metadata elements and their implementation in a records management setting
Information Governance Body of Knowledge (IGBOK)
Unlock your potential with IGBOK—your essential guide for mastering information governance. Transform your approach with expert insights, strategic frameworks, and...
Glossary of Records and Information Management Terms
This glossary defines more than 1,000 terms from disciplines that intersect with records and information management (RIM), including security, privacy, audit, legal,...
Developing Electronic File Structures
This technical report describes the strategy, techniques, and tools needed for creating, implementing, and managing electronic file plans in organizations.
Implementing the Generally Accepted Recordkeeping Principles®
This ANSI-registered technical report provides a thorough explanation of the eight Generally Accepted Recordkeeping Principles.
Implementing Electronic Messaging Policies
Unlock the secrets to effective electronic messaging governance with ARMA International's comprehensive guide. Master policy development, retention management, and...
Auditing for Records and Information Management Program Compliance
This technical report expands RIM professionals’ knowledge and provides implementation-based advice related to the RIM audit.