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A5: Setting Up Communities for Success

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Description

1) From Traditional Training and Technical Assistance to Capacity Building: Using a Flexible Framework to Achieve Sustainability
Susannah Numa, Booz Allen Hamilton Numa_Susannah@bah.com
Co-presenters: None

Abstract: The harsh reality: Often times, recipients of training and technical assistance (TTA) fail to actually apply the knowledge gained in their organizations, systems, and communities. While traditional approaches to TTA are great for individual knowledge acquisition (think building stakeholders’ understanding of model and evidence-based practices and relevant skills), recipients often fail to institutionalize the concepts learned. This results in wasted opportunities to create sustainable and lasting change. This session will introduce attendees to a proven approach for TTA that applies a capacity-building model to successfully address challenges and promote measurable change for state, local, tribal, and other organizations. Panelists will discuss how this model can support flood mitigation programs by removing barriers that may impede success in a community’s programmatic, management, financial, technological, or human resources. The panelists will also discuss how to scale TTA and use it as a force multiplier to maximize federal investments.

2) A Goal Without a Plan Is Just a Wish: Using Multi-Year Strategic Planning to Support Risk Reduction in Communities
Peter Herrick, Jr., FEMA, peter.herrickjr@fema.dhs.gov
Co-presenters: Francie Israeli, francie.israeli@ogilvy.com

Abstract: FEMA’s strategic plan puts forth bold and ambitious goals. These goals help to empower partners and communities. They also contribute to a more equitable, resilient nation. It is vital to achieve these goals. However, they will require major shifts in how FEMA delivers its programs and supports community resilience. This kind of change is hard to manage without disciplined, long-term planning. One tool FEMA uses to achieve this is the National Outreach Strategy (NOS). The NOS is a framework for the Risk Management Directorate. It supports strategic, informed decisions and plans for outreach and engagement work that:

  • Improves equitable and customer-centric service delivery.
  • Helps communities plan for future conditions.
  • Empowers partners to drive local action.
  • Supports outcome-driven, measurable risk reduction.
  • Manages change and accounts for risks and disruptions.
In this presentation, FEMA will show how it uses multi-year planning efforts like the NOS to effectively manage this change over time, improve customer engagement and drive impact within communities.

3) Mapping the Story of Nebraska’s Flood Mitigation
Jamie Reinke, PE, CFM, Nebraska Department of Natural Resources, jamie.reinke@nebraska.gov
Co-presenters: Derek Schriner, PE; Derek.Schriner@usace.army.mil

Abstract: As the Nebraska Silver Jackets Team continues to work with communities throughout the state, a common theme has emerged: many communities don’t know where to start when it comes to reducing their risk to natural hazards. The team began searching for ways to help communities identify potential projects, navigate the many funding opportunities, and overcome other challenges associated with completing mitigation projects. This search led to the development of the Mitigation Project Interactive Map. The Mitigation Project Interactive Map is a compilation of mitigation projects that have been completed throughout the state of Nebraska. The map lists the funding mechanisms, team partners, hazard addressed, and other project information for mitigation activities going back to the year 2000, or earlier when possible. By compiling the data across the entire state, the map will show that even smaller mitigation activities, occurring throughout a community, watershed, or region, can have noticeable benefits for residents. The team recognizes that many communities have limited capacity, are unfamiliar with the specific requirements of grants that may be available, and that they need help meeting the local funding match. This map will provide communities with a resource that can highlight successful mitigation projects, provide information on how other jurisdictions have teamed to fund these projects, and get communities and residents focused on the long-term benefits that result from reducing their hazard risks. The initial phase of work is nearly complete, but we hope that it is just one step in the larger effort of implementing risk reduction actions and that it can serve as an example for communities across the nation.

Contributors

  • Susannah Numa

    Susannah Numa has over twenty years of experience helping all levels of government solve their most critical challenges, working with federal, state, local, and tribal governments in over 30 states. She has analyzed a diverse set of government functions, including: criminal justice and public safety, administrative services, land use and development, health and human services, and infrastructure management. For more than 10+ years, Ms. Numa has served as a senior justice program leader, standing up national training and technical assistance programs focused on building system capacity, addressing systemic justice challenges, and building trust in the justice system. For example, Ms. Numa served as the Deputy Project Director (contractor) for the Office of Justice Program Diagnostic Center – a TTA program focused on help justice agencies address systemic public safety challenges by leveraging the evidence-based about what works in criminal justice policy and practice. Additionally, Ms. Numa was the Program Manager (contractor) responsible for the design and operating of Office for Victims of Crime (OVC) Human Trafficking Capacity Building Center, a federal program focused on building the nation’s capacity to serve all victims of all forms of human trafficking. Currently, Ms. Numa serves as the Project Director (contractor) for the OVC Tribal Victim Services Capacity Building and Technical Assistance program, a new federal program dedicated to building the capacity of tribal organizations to serve all victims of crime. Ms. Numa holds a Master of Public Administration and a Bachelor of Arts in Government and International Relations from Clark University and Project Management Professional certification from the Project Management Institute; and successfully completed the Change Management Advanced Practitioner Program through the McDonough School of Business, Georgetown University.

  • Peter Herrick

    Mr. Herrick is communications specialist for FEMA in Washington, DC. He joined FEMA in 2010 and has worked in External Affairs, Response Planning, and National Preparedness prior to joining the Federal Insurance & Mitigation Administration (FIMA). He has a wide range of experience across FEMA including disaster response and recovery activities, most recently during Hurricane Harvey. He works in the Data & Communications Branch in the Risk Management Directorate where he is responsible for communicating risk to the Whole Community and conveying the value of reducing and mitigating risk. Mr. Herrick oversees the Community Engagement and Risk Communications (CERC) efforts for FIMA. Mr. Herrick hails from New England, having grown up in Vermont and Maine. Mr. Herrick holds a Bachelor’s degree in Political Science from Norwich University.

  • Jamie Reinke

    Jamie joined the Nebraska Department of Natural Resources (NeDNR) in 2016 as a water resources engineer and is now the team lead of the Floodplain Management Section. She currently serves as the state CTP manager and interim state NFIP coordinator. She is responsible for developing guidelines and procedures for mapping work, reviewing hydrologic and hydraulic studies, overseeing technical staff, and reviewing engineering and mapping submittals. Jamie also coordinates with consulting firms that are completing contracted CTP projects and she performs technical reviews on projects submitted by local jurisdictions. In addition, she is responsible for grant management tasks, grant reporting, and conducting outreach for NeDNR. Before joining NeDNR, Jamie spent the previous four years at the Nebraska Department of Transportation in the Bridge Hydraulics Section completing hydrologic and hydraulic analyses for bridge design, performing project reviews, and consultant coordination. Jamie was also responsible for managing the NDOT Bridge Division floodplain management program. Prior to her experience at NDOT, Jamie has over six years of experience with engineering consultants.