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J5: Practical Messaging and Tips for Risk Communications

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Description

1) Disaster Risk Tolerance and the Resilience Paradox
Ronda Nowak, CFM, CEM, Michael Baker International, ronda.nowak@mbakerintl.com
Co-presenters: None

Abstract:
Flood risk communication often focuses on changing risk perception, with the goal of increasing disaster resilience. But are we solving the right problem? Resilience itself is a paradox, since people and communities are also resilient when they weather a storm without changing. Our goal as risk communicators is to empower adaptation or transformation—we understand the urgency of reducing risk in the face of changing future conditions. This presentation will present disaster risk tolerance as a more effective lens with which to view the decisions that people and communities are making about risk, and possibly a better tool with which to improve those decisions.

2) Right Brain Storytelling for Left Brain Thinkers
Skye King, MS, MPH, EQCC, Ogilvy, skye.king@ogilvy.com
Co-presenters: Kristen M Kirst, kristen.kirst@ogilvy.com

Abstract:
I vividly remember my first biostatistics professor walking into the room and yelling, “Show me the data!” in his best Jerry Maguire impression. Over that next semester we learned about the power and promise of what data could tell us about reality and behavior—what was working and what wasn’t with our interventions. This was our language. But, it was sometimes difficult to translate my excitement behind a correlation coefficient or a p-value to my mom during our weekend check-in. A bit later, GIS was my jam—showing where rates of lead poisoning overlapped with older housing and lower SES and being able to identify where we could focus our environmental justice and advocacy efforts. While I understood the data, I struggled to connect that information to the impact stories we needed to share in grants and during discussions with policy makers and the community members we worked with. They needed stories. They needed to see what was happening to act and advocate differently. I think we all inherently know that storytelling can be a powerful tool to help inspire and empower audiences to act. But many of us, as sometimes technical thinkers, may still dream in complicated data and facts. How do we translate all the information that data reveals to us in a way that those outside our “dataphile bubble” can still understand? I know this session is near the end of the conference, but I’m hoping the enticement of becoming an even more effective storyteller will bring many of you through the door. This interactive session will share:

  • Techniques to help you use real-life examples to create personal and relatable narratives that resonate with any type of audience
  • A self-assessment to help you identify your core storytelling strengths (everyone has them!)
  • Space to practice a few skills to help next-level your storytelling game
3) Flood Risk Communications on a Shoestring Budget: A Grassroots Approach to Community Engagement
Patrick Varga, CFM, Carroll County Government, pvarga@carrollcountymd.gov
Co-presenters: Necolle Maccherone, CFM, Atkins North America, n.maccherone@atkinsglobal.com

Abstract: The Maryland Association of Floodplain and Stormwater Managers (MAFSM) is an all-volunteer organization dedicated to educating the public and stakeholders about flood risk and promoting flood awareness. In June 2022, MAFSM hosted a community event commemorating the 50-year anniversary of Hurricane Agnes and its impacts in Carroll County, MD. Unique elements including trivia, music, and a flood-themed venue added to the event’s success. The event engaged the community, educated them about flood risk, and promoted actions to reduce their risk. This session presents a project description, costs and measurable metrics on the reach of the event as well as tips to replicate it. The grassroots approach of hosting a community event on a shoestring budget proved to be effective in engaging the community, promoting flood awareness, and fostering relationships between local government, businesses, and MAFSM. The event reached a significant number of people through digital and in-person interactions, and the materials created for the event had continued use beyond the event timeframe. This low-cost and replicable approach can be adopted by others to spread flood risk awareness and mitigation messaging in their communities.

Contributors

  • Ronda Nowak

    Ronda is a senior associate with Michael Baker International where she supports local, state and federal government in risk communication and hazard mitigation. Prior to joining Michael Baker she was the Hazard Mitigation Coordinator for the City of Lansing, MI for 21 years. She is a Certified Floodplain Manager (CFM) and a Certified Emergency Manager (CEM). She holds degrees in communication, emergency management and distance education, and is currently working on her Ph.D. in communication with a focus on risk communication. In 2015 Ronda was inducted into the International Women in Homeland Security and Emergency Management (InWEM) Hall of Fame for her work on the www.do1thing.com emergency preparedness program.

  • Skye King

    Skye King is a communications expert with more than 20 years of experience in business strategy and communications. Applying behavior science, emotional intelligence, and storytelling to build relationships, communicate risk, and engage customers, Skye has led nationwide outreach and engagement campaigns for academic, nonprofit, government, and health organizations. Currently, Skye serves as the Product Integration Lead for Ogilvy's work with FEMA, driving more effective community engagement and risk communications for natural hazards. She has appeared on The Today Show and other broadcast media to discuss her work in global cultural diplomacy and building social wellbeing. Skye also has experience leading capacity-building and change management initiatives, conducting workshops, guest-lecturing, and authoring more than 100 articles on emotional intelligence, resilience, quality improvement, communications, and other topics. She holds an MPH in Epidemiology, Biostatistics and Communications from Tufts University School of Medicine, an MS in Interventions, Communication, and Behavior Change from Tufts University Friedman School, and a BS in Life Sciences from UW-Madison.

  • Patrick Varga

    Pat has worked for the Carroll County Government since 2006 after graduating from UMBC in 2005. He runs the Floodplain Management and CRS programs for the County and also provides GIS support for the Bureau of Resource Management for MS4 and NPDES compliance. His duties also include reviewing local permits, hydrologic and hydraulic analyses, and land developments. Pat also oversees the Forest Conservation, Water Resource Forest Conservation, and Landscaping programs for Carroll County.