Gender diversity is of growing interest to meeting professionals who want to create warm experiences for all of their attendees. But what types of gender identities should you prepare for, and what are the different elements you can alter to make everyone feel more welcome? Discover the tools and know-how to confidently sell, market to and serve the emerging LGBTQIA market, and learn how to avoid misgendering or displaying unconscious bias towards these guests. Help your meetings, events, sales and marketing teams—as well as front line employees—feel comfortable and confident serving all guests regardless of their gender identity.
During this session, attendees will:
- Discover best practices in planning any event so that LGBTQIA attendees feel welcome;
- Discover best practices for successful onsite event management during an event which may include LGBTQIA attendees;
- Learn how NOT to display unconscious bias or misgender an attendee.
Note: This program is not endorsed, accredited, or affiliated with ASAE or the CAE program. Applicants may use any program that meets eligibility requirements in the specific timeframe towards the exam application or renewal. There are no specific individual courses required as part of the applications – selection of eligible education is up to the applicant based on his/her needs.