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Webinar: Jagger, Madonna, Beyonce, Bieber: Setting the Stage for Each Generation to Shine


As has become crystal clear in the past ten years, supporting and aligning a multigenerational workforce is imperative to establish and maintain a terrific work environment. But . . . each generation is different. Without understanding and recognizing this phenomenon, problems are sure to arise: miscommunication, frustration, anger and conflict, to name a few. In associations, the stakes increase, as we attempt to connect with, and sell to, a different generation that needs all new approaches.

Discussed in this session are the influences and messages that helped formulate the attitudes, expectations, and values unique to each generation, as well as how organizations can better align products and services to meet differing generational needs. Unlike any other multi-generational course you have experienced before, this course goes way beyond the “what” and examines the “how” to assure generations in the workforce do well together and begin understanding how to build products and services for a multi-generational customer base. All set within the context of rock and roll. One of TLS’s most popular courses!

Key Takeaways:

  • Better understand each generation within your organization, as well as within your customer base
  • Identify key strategies to unify different generations and enable them to draw on the creativity, expertise and ability of all employees, constituents and customers
  • Understand new ways to effectively communicate to students, staff, and constituents from all generations

Note: This program is not endorsed, accredited, or affiliated with ASAE or the CAE program. Applicants may use any program that meets eligibility requirements in the specific timeframe towards the exam application or renewal. There are no specific individual courses required as part of the applications – selection of eligible education is up to the applicant based on his/her needs.


  • Debra Zabloudil, CAE, FACHE

    Debra Zabloudil, FACHE, serves as President & Founder of The Learning Studio, Inc. (TLS) a consultancy and training organization serving associations and their members. Debra is considered an industry leader in speaking, training, facilitating and “all things adult education”. The Learning Studio, which Debra founded in 2004, serves clients across the globe in building and producing gold standard learning experiences, as well as offers a full catalog of training programs to companies of all size and scope. TLS has designed leadership development experiences for individuals with many years of experience, as well as those aspiring to leadership positions. Prior to launching TLS in 2004, Debra served in many senior staff positions with a variety of organizations. Those included the Association Forum of Chicagoland, The Young Presidents’ Organization, The Joint Commission and the American College of Healthcare Executives. Debra received her bachelor’s degree in Speech Communications/Public Relations from Southern Illinois University, and her master’s degree in Management of Public Service from DePaul University. She has previously earned a Certified Association Executive (CAE) designation and is currently a fellow in healthcare management, Debra is a past chair of ASAE’s Professional Development Council, and is a current member of ASAE’s Key Consultants Committee and the ASAE Foundation Committee. She is co-chair of the Association Forum's Education SIG and speaks and writes regularly on the topics around leadership and management, as well as adult learning best practices. She is the 2011 recipient of the Association Forum of Chicagoland’s John C. Thiel Distinguished Service Award, is a PCMA “Best in Class Speaker” and is a graduate of the Search Inside Yourself Leadership Institute.

September 12, 2019
Thu 11:00 AM CDT

Duration 1H 0M

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