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Live Webinar: Governance SIG: How to Repair a Toxic Board

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A toxic board can derail your association from focusing on its mission-based work and advancing the strategies of the organization. This behavior can spread throughout the association resulting in personal and business repercussions. Is this fixable? While repairing a toxic board is not easy, it is important for both your staff and your association. This program provides insights from the Associations Now article, “How to Repair a Toxic Board,” published in October 2023, which outlined takeaways from the 2023 Report of the NACD Blue Ribbon Commission: Culture as the Foundation: Building a High-Performance Board. You will learn top strategies and proven approaches to immediately help positively shape boardroom culture; thereby enabling greater excellence in governance. Boards can adapt these concepts based on their needs with clear, actionable steps.

Learning Objectives:

  1. Define an optimal board culture.
  2. Reinforce its culture and set behavioral norms.
  3. Address “major cultural fault lines”.
This program may be applied for 1 credit toward your CAE application or renewal professional development requirements.

Live webinar participants must attend for a minimum of 75 minutes in order to be eligible for the 1.5 CEUs associated with this program.


  • Mark Athitakis, Contributing Editor, Associations Now, Phoenix, AZ

    Mark Athitakis is a contributing editor at Associations Now, published by ASAE, where he has spent more than a decade interviewing leaders and covering trends in association leadership and governance. In addition to serving as a lead author on ASAE research reports on globalization and economic trends, he has served as an editorial consultant and speaker for numerous other associations and consultancies. He lives in Phoenix.

  • Mallory Bucher, PHR, Associate Director of Corporate Governance Content, National Association of Corporate Directors (NACD), Washington D.C.

    Mallory Bucher is the associate director of corporate governance content at the National Association of Corporate Directors, where she creates content for members with a primary focus on human capital. Previously, Bucher held various roles during her 10-year tenure at the Municipal Securities Rulemaking Board in human resource management, corporate governance, enterprise risk management, and strategic planning. She began her career in supply chain management at the Target Corporation.

    Bucher received a bachelor’s degree in business and psychology from the University of Pittsburgh and a master’s degree in human resource management from Marymount University. She earned the Professional in Human Resources (PHR) certification from the HR Certification Institute (HRCI) and the Certificate in Strategic Management from Georgetown University.

  • Tonya W. Muse, FASAE, CAE, Consultant, Heidrick & Struggles, Washington, DC

    Tonya Muse, FASAE, CAE is a consultant in Heidrick & Struggles’ Washington, D.C. office. She is a member of the Social Impact Practice, CEO & Board Practice and co-leads the Association practice. She advises clients on association leadership, and organizational initiatives. Muse has a deep background in industry and association leadership initiatives. She joined Heidrick & Struggles from another executive search firm. Previously, Muse was the executive director of the Council of Manufacturing Associations at the National Association of Manufacturers.

March 13, 2024
Wed 12:00 PM CDT

Duration 1H 30M

This live web event has ended.

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