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Episode Seven: Tom Dolan and Kari Natale

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On this episode of the CEOnly Podcast, Michelle Mason, FASAE, CAE moderates a discussion between Tom Dolan, PhD, FACHE, CAE, and Kari Natale, CAE on the topic of mentoring relationships. Dolan has served as Natale’s mentor since they met while both working at the American College of Healthcare Executives (ACHE). They discuss the importance of the mentoring relationship and how that relationship can bolster the professional and personal growth of both the mentor and mentee.


  • Michelle Mason, FASAE, CAE

    President and CEO, Association Forum

    Michelle Mason is the President and CEO of Association Forum. Association Forum is the “association of associations” in Chicago. Founded in 1916, it has nearly 4,000 members. These members represent more than 44,000 association professionals from nearly 1,600 Chicago associations. These organizations serve 27 million individual members, have 9 million donors and generate $10.3 billion annually in economic impact. She provides strategic leadership, fiscal responsibility, and successful delivery of member value. Prior to Association Forum, Michelle served as a managing director at the American Society for Quality (ASQ). In this role, she concentrated on business development, membership, component relations, innovation, advocacy, social responsibility, and process improvement efforts. Prior to she was Vice President of Strategic and Future Focused Research at the American Society for Association Executives (ASAE).

    Michelle is a Certified Association Executive (CAE), Six Sigma Champion, and a Certified Quality Improvement Associate (CQIA). She is an ASAE Fellow (FASAE) and an Aspen Institute Ideas Fellow. Michelle completed the SmithBucklin Leadership Institute. She has a BA, MBA and MS. Michelle was the project lead for the bestselling publication, Seven Measures of Success: What Remarkable Associations Do That Others Don’t.

    Michelle has strong board experience including, ASAE Board of Directors, ABSI, Goodwill Industries of Southeastern Wisconsin, PAVE, Marcus Center for the Performing Arts, MIAD, King's Academy Charter School, TEMPO, and Penfield Children’s Center. She is devoted to education and learning, Michelle has served as an adjunct instructor at Mount Mary University in Wisconsin and Strayer University in Washington, DC.

  • Thomas C. Dolan, PhD, FACHE, FASAE

    Thomas C. Dolan, PhD, FACHE, FASAE, is an executive coach and consultant dedicated to assisting aspiring servant leaders to advance their and their organization’s objectives. He is also president emeritus of the American College of Healthcare Executives, an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. He served as president and chief executive officer from 1991 to 2013. Before his appointment as president and CEO, he served as ACHE’s executive vice president. Prior to joining ACHE, he held a variety of teaching, research, and administrative positions at St. Louis University, the University of Missouri-Columbia, the University of Washington and the University of Iowa. Dr. Dolan is board certified in healthcare management and a Fellow of both the American College of Healthcare Executives and the American Society of Association Executives. He is also a Certified Association Executive.

  • Kari Natale, CAE

    Kari Natale, CAE, joined the Illinois CPA Society almost eight years ago and she is the Director of Planning and Governance and the Director of the CPA Endowment Fund of Illinois. Prior to this role, she worked for the American College of Healthcare Executives. She has a master’s of nonprofit management degree from DePaul University and, in 2016, she was named a Forty Under 40 Awardee by the Association Forum/USAE.