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Building Capacity in AT/AAC Service Delivery: Questions, Strategies, & Solutions


Join us to explore the difference between traditional expert models and newer building capacity models which include coaching and mentoring. Building capacity includes providing information to local staff and families in multiple formats in order to increase shared knowledge and deepen acceptance and understanding of student needs and solutions. This session will also help participants explore the system they already have in place and identify areas of strength and areas with potential for growth.

Learning Objectives

  1. Compare/contrast three ideas of building capacity & expert models.
  2. Identify two procedural differences between both models.
  3. Analyze current system and create one suggestion of an initial building capacity implementation plan.


Robin Pegg Picture

Robin Pegg

Instructional/Assistive Technology Consultant
Eaton RESA Robin is a RESNA certified Assistive Technology Professional who has dedicated her 20 year career to promoting the full and equal access of individuals with disabilities. She prides herself on staying on the cutting edge of available tools, strategies and supporting research in the fields of assistive technology, differentiating instruction and Universal Design for Learning. Robin’s dual background in occupational therapy and assistive technology affords her a unique perspective when in pursuit of solutions for access.

She holds Bachelor Degree in Administration from Baker College and graduated summa cum laude from Bowling Green State University with a Masters in Special Education - Assistive Technology. Robin has published numerous articles and publications on assistive technology implementation and the fruits of her work were showcased in Chapter 10 of “”From Possibility to Success” by Patrick Schwarz, Ph.D.

Speaker Disclosures

Speaker Financial Relationship Disclosure: No
Speaker Non-Financial Relationship Disclosure: No

Marlene Cummings photo

Marlene Cummings

Augmentative and Alternative Communication Consultant
MRC Communications Marlene is a Speech-Language Pathologist, former early childhood educator, and Augmentative/Alternative Communication Consultant with a passion to create environments and change culture for students with complex communication needs in AAC, language and literacy. She specializes in designing innovative implementation systems utilizing cutting edge professional learning frameworks and dynamic service delivery models to build capacity and sustainability among teams and organizations. In addition, Marlene’s past classroom experience drives her exploration and use of universal AAC supports and strategically chosen implementation strategies. She is increasing her influence through state, national and international conference presentations, teaching graduate classes in AAC, posts on PrAACtical AAC and other blogs and most recently collaborating with The Center For Literacy and Disability Studies and ALT+SHIFT on a new literacy initiative.

Speaker Disclosures

Speaker Financial Relationship Disclosure: No
Speaker Non-Financial Relationship Disclosure: No



Target Audience

Accessibility Professionals, AT Professionals, Educators, Family Members, SLPs

Experience Level


Content Area

Basic Communication Process Area

Live Broadcast Date

Wednesday, February 13, 2019 3:30 - 5:00 PM Eastern Time Zone

Continuing Education Credits

For Satisfactory Completion and Continuing Education information, please visit: ATIA Online Education CEUs
Number of hours: 1.5
Number of IACET CEUs: 0.2