This module will discuss radical calmness as a central aspect of trauma-sensitive practice. We will discuss the tie between trauma-sensitive communication and resilience in clients. Additionally, we will discuss the link between radical calmness and promoting the well-being of caregivers, and preventing burnout among healthcare workers. Finally, we will identify and practice specific recreation-based strategies to engender calmness.

Upon completion of the module, participants will be able to:
1. Describe “hot” and “cold” communication and its relation to the stress response
2. Identify three specific communication strategies for working with clients and families
3. Identify one way they can improve practicing “radical calmness”