Thank you This live web event has ended. Thank you for attending. Contributors Vivian Swetinski Vivian Swertinski, Sr. Manager of Strategic Services, has over 20 years’ experience helping customers leverage technology and strategy to achieve outstanding results. She is known for helping organizations turn audience challenges into audience engagements. Vivian brings a fresh perspective by sharing insight and best practices for personalizing the audience experience. Prior to Higher Logic, Vivian served Fortune 500 companies seeking to increase customers and revenue through direct marketing programs.