Director of Communications, National TB Controllers Association
Jennifer works at the National TB Controllers Association (NTCA). By training, a technical writer and instructional designer, with a Master's degree in education, she has done instructional design and content development for online courses on financial compliance, healthcare, and safety for Genentech and the University of California, San Francisco. She has written content for online and facilitator-led new hire orientations at Genentech, Charles Schwab, Levi Strauss, and Ross Stores. Since 2005, Jennifer's work has focused on tuberculosis in the public health field, first at the Curry International TB Center at the University of California, San Francisco, then at the NTCA. As a project manager, writer, and editor, she has worked with subject matter experts in public health to turn their expertise into training, manuals, and policy documents on tuberculosis care and prevention.
She joined NTCA as a contractor in 2009 to assist with the website and project manage and copy edit the 2nd Edition of the TB Nursing Manual. Work expanded to include at different times conference planning, continuing education arrangements, membership, survey setup and data collection, social media, document editing, and setting up and running webinars. Now the Director of Communications, she edits copy for policy statements, patient care statements, website pages, newsletter articles, and social media and serves as the liaison to the National Society of TB Clinicians.