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Patient Safety Beyond the Exam Room: Managing a Medical and Office Staff

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Description

Physicians can't do it all themselves, and sometimes their office staff go beyond the scope of their duties, which can open the door to increased medical liability risk. In this on-demand webcast, CAP's General Counsel Gordon Ownby shares case studies highlighting how medical offices can reduce risk by establishing protocols, conducting ongoing training, and maintaining awareness of what occurs in the medical practice.

Contributors

  • Gordon Ownby, General Counsel, CAP

    As general counsel for the Cooperative of American Physicians, Inc., (CAP) since 1992, Mr. Ownby directs a legal staff and outside counsel to deliver legal solutions to this industry-leading medical professional liability company. Working with industry coalitions and company-retained lobbyists, Mr. Ownby provides analysis and key communications for CAP’s health care liability legislative program. Other duties at CAP include management of regulatory compliance, board governance, and liability coverage matters. Mr. Ownby promotes patient safety through his regular column for physicians, “Case of the Month.” In 2010, CAP published Mr. Ownby’s columns in the first edition of Medicine on Trial: Risk Management Lessons from Litigated Cases. His work has been published in Medscape and Inside Medical Liability

    Mr. Ownby earned his law degree from Loyola Law School in Los Angeles and was admitted to the California State Bar in 1987. He is a cum laude graduate of California State University, Northridge, where he earned a BA degree in Political Science.