Have an attendance code? Sign In to enter it. This live web event has ended. Thank you for attending. Contributors Evan Carroll Evan has spent his career—and his life, really—translating technical information into language everyone can understand.When he’s on stage, Evan helps companies innovate with the right blend of tech-driven and human-to-human interactions. The result is a win-win-win— that’s an experience that’s better for customers, employees, and the bottom line.He has spoken at a wide range of events ranging from the trend-setting South by Southwest conference to a national forum at the Library of Congress. As the author of three books, Evan has appeared in major news outlets including The New York Times, CBS Sunday Morning, NPR’s Fresh Air, The Atlantic, and Popular Science.Prior to starting his own speaking and training firm, Evan’s career spanned roles in user experience design, marketing, and product management at leading agencies and technology companies, including IBM, Ketchum, and ChannelAdvisor.Evan holds MS and BS degrees in Information Science from UNC-Chapel Hill, where he now serves as an adjunct professor.