2023 Webinar - Winning the
Communication Battle - April 20
Actuarial work is complicated and difficult to understand and so it is hard for non-actuaries to understand our work. The problem is often exacerbated by actuaries having spent 10,000 or more hours studying technical matters but probably less than 1,000 hours developing communication skills. As actuaries advance in their careers, effective communication becomes more important than analytical work (which can be delegated to capable staff). Also, as actuaries we likely have even less experience in dealing with confrontation which can be critical when communicating bad news.
This session will provide a number of suggestions to help you and your staff become better communicators. We will also cover through two vignettes some of the more difficult communication situations that actuaries face (Presenting to Boards and delivering bad news). Communication skills are necessary for you to advance in your career. This session will help improve your communication skills. Actuaries need to develop skills in dealing with confrontation when presenting bad news, this session will education the audience on some tips to help present bad news. Also, as you advance in your career you need to present results that are easy for the audience to understand and are actionable. This session will provide tips to accomplish these goals.
Learning Objectives:
- Learn the importance of communication skills in career advancement and learn some tips to be better communicators.
- Be better prepared to deal with confrontation when presenting results.
- Be able to better prepare a presentation that can be understood by non-actuaries.
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