2023 Webinar - Latent Dirichlet Allocation (LDA) Topic Modeling in Python - October 12
Valuable data that could be used for business insights and decision-making is often only available in free form text fields. The presentation will review one method of converting text to more usable information by using Latent Dirichlet Allocation (LDA) topic modeling. The discussion will include an overview of when the LDA method was applied to voicemail transcripts to quantify the most common reasons claims participants call claim representatives, with the results helping to prioritize IT investment in building out self-service functionality.
Learning Objectives:
- Come away with an understanding of Latent Dirichlet Allocation and tools to apply LDA in practice.
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