Five Cat-friendly Concepts to Integrate in Your Clinic
You are the first step in improving feline healthcare and the veterinary experience. Here you will learn about five concepts that you can integrate into your clinic today. This presentation will include information on the client’s perception and enhancing the veterinary visit, anesthesia and analgesia tips, approaching feline-friendly handling, intraoral radiographs, and easy alterations to become more cat-friendly. Practices that have implemented some of these concepts, tips, and techniques have seen less stress for feline patients, higher satisfaction among clients, improved visits and client retention, and more positive team morale.

WEBINAR OBJECTIVES
• Provide easy changes to make your practice more cat-friendly
• Discuss tactics to reduce stress and arousal for improved outcomes
• Explain tips on where (and where not) to handle and approach cats
• Provide strategies for pain assessment and anesthesia/analgesia tips
• Discuss why intraoral radiographs are necessary for feline-friendly care

SPEAKERS
Ilona Rodan, DVM, DABVP (Feline), CCBC, IABC
Dr. Rodan is ABVP certified in feline practice since 1995. Her passion is feline behavior and how to handle cats in veterinary practices to enhance feline welfare and human safety. She is the owner and director of Cat Behavior Consultations, LLC and the former medical director and owner of the Cat Care Clinic in Madison, Wisconsin from 1987-2015. Dr. Rodan is an active volunteer of the American Association of Feline Practitioners, a past-president, and former chair of the AAFP Cat Friendly Practice Program. She has also co-chaired several guidelines and welfare position statements, including the Feline-Friendly Handling, Feline Environmental Needs, and Pain Management Guidelines. She presents nationally and internationally on feline medicine and behavior, and leads workshops on feline-friendly handling. In 2005,she was awarded the AVMA Animal Welfare Award for her leadership and contributions to advancing feline medicine and behavior. Dr. Rodan has written journal articles and book chapters, and is a co-editor and co-author of the veterinary textbook, Feline Behavioral Health and Welfare, published in 2015.

Elizabeth Colleran, DVM, MS, DABVP (Feline)
Dr. Colleran is a 1990 graduate Tufts University School of Veterinary Medicine. She is the owner of two feline exclusive practices, one in Portland, Oregon founded in 2003 and the second in Chico, California founded in 1998. She received a Master’s in Animals and Public Policy in 1996 from Tufts University School of Veterinary Medicine. Elizabeth is an ABVP Diplomate in Feline Practice. She is also a Past President of AAFP and is a member of the AAFP’s Cat Friendly Practice® Task Force.

Sheliah Robertson, BVMS (Hons), PhD, DACVAA, DECVAA, DECAWBM (WSEL), DACAW, MRCVS
Dr. Robertson received her veterinary training at the University of Glasgow followed by specialized training in anesthesia and a PhD at the University of Bristol. She is board certified in anesthesia and animal welfare by the respective American and European Colleges and is trained in small animal acupuncture. Her research interests include assessment of pain and use of opioids in cats and the development of anesthetic protocols for pediatric patients and large scale spay and neuter clinics. She was a faculty member at the Western College of Veterinary Medicine, the University of Florida and served an assistant director in the Animal Welfare Division of the American Veterinary Medical Association. She is currently on faculty at Michigan State University.

Karen E. Felsted, CPA, MS, DVM, CVPM, CVA
Dr. Felsted is a CPA as well as a veterinarian and has spent the last 15 years working as a financial and operational consultant to veterinary practices and the animal health industry. She also spent three years with the National Commission on Veterinary Economic Issues as CEO. She has written an extensive number of articles for a wide range of veterinary publications and speaks regularly at national and international veterinary meetings. She is the past treasurer of VetPartners, a member of the Veterinary Economics’ Editorial Advisory Board, a past member of the CVPM board of directors and the past treasurer of the CATalyst Council. In 2011, she was awarded the Western Veterinary Conference Practice Management Continuing Educator of the Year and in 2014, the VetPartners Distinguished Life Member Award.

Cindy Charlier, DVM, FAVD, DAVDC
Cindy Charlier brings 29 years of small animal practice and ownership experience to dentistry continuing education. After graduating from the University of Illinois in 1984, she spent the first 19 years of her practice career as a partner in a 22 doctor, 3 hospital, AAHA small animal practice in the suburbs of Chicago. Since 2003 she has owned Fox Valley Veterinary Dentistry and Surgery, a dental and oral surgery referral practice, with offices in Chicago and St. Charles, Illinois. She is a Diplomate of the American Veterinary Dental College, a Fellow of the Academy of Veterinary Dentistry and member of the American Veterinary Dental Society.

CE APPROVAL
This course has been certified by or provided by the following Certified Organization/s:
• AAVSB-Registry of Approved Continuing Education (RACE) - 1.00 Hours
• New York State Board of Veterinary Medical Examiners - 1.00 Hours