Speaker:
Jennifer Perez, MSW, LICSW
Description and CE information:
As the largest integrated health care system in the country, the VA was an early adopter of team-based care coordination and managing care transitions. This session will frankly highlight barriers to success and lessons learned along the way, as well as the evolution of the teams that now leverage the strengths of both nurse case managers and social work case managers. There is much to learn about identifying complex patients’ primary needs and working as a team across settings—and today, coordinating care for active duty military as they transition to ongoing, VA-based care.
Learning Outcomes:
- Summarize the evolution of PACT teams within the VA and the distinct roles of both social work and nurse case managers in the system;
- Describe common barriers to effective team dynamics and solutions to overcome those barriers; and
- Apply lessons learned from the VA experience to non-VA settings for improving care coordination across diverse settings and organizations using a team-based approach.
Credit Information:
The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.
This program has been pre-approved by The Commission to provide continuing education credit to CDMS® board certified disability managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.
Disclosures:
All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.
Commercial Support or Non-Commercial Sponsorship:
There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.
Expiration date: 1/31/2026
