Speakers:
Margie Gale, MSN, RN, CEAP
Sondra Blount, BSN, RN
Description and CE Information:
Violence is a common workplace hazard for healthcare workers. Case managers, as front-line healthcare providers, are often exposed to workplace violence. According to Bureau of Labor Statistics data, the rate of workplace violence-related nonfatal occupational injuries and illnesses involving days away from work for healthcare and social assistance workers was 15.1 per 10,000 full-time workers in 2012. This is almost 4 times the national average for private industry (4.0 overall). The threat of violence impacts on case managers both professionally and privately. The need for personal safety information is imperative to protect case managers and provide preventive strategies to enable them to provide safe, effective client interventions to meet their
clients’ needs. Behavior health is now recognized as a primary need for all patients in all clinical settings. This differs from though overlaps with clinical psychiatry education nurses have had in their basic program. Additional knowledge, skills and practice are needed to understand and manage the disruptive behavior nurses encounter in all areas of nursing practice today.
Learning Outcomes:
- Develop situational awareness and identify two environmental threats in the healthcare setting
- List two basic de-escalation techniques to use with disruptive behavior
- Identify two self-protection strategies or resources in the workplace
The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.
This program has been pre-approved by The Commission to provide continuing education credit to CDMS® board certified disability managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.
To earn contact hours/CEs: In order to earn your contact hour(s)/CE, you will have to watch the presentation in its entirety and complete the survey. Once both the presentation and survey are marked as complete, you will receive your Certificate of Completion. If you are a CCM, your CEs will automatically record in your CCMC account.
Disclosures:
All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.
Commercial Support or Non-Commercial Sponsorship:
There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.
Expiration date: 1/31/2026
