Live Chat ×
Skip to main content

Augmented Intelligence: Advanced Technology Meets Case Management

Deborah Viola, PhD

Description and CE information:
There’s a lot of buzz about how data and technology will change health care as we know it. Consumers wear devices that track and report biometrics in real time. Cloud-computing technology transforms and translates data from hundreds of sources. Analytical tools organize “big data” into “little data” used at the point of care. Artificial Intelligence technology organizes information and handles certain tasks. The sheer amount of both population-level and patient-level information that can be accessed and utilized through the EHR, benefits claims, health monitoring devices and other technology is already astounding—and growing by the day. The applications of all of this technology to the practice of case management are many. Technologists, developers and data scientists are designing the platforms and tools that providers and payers are using to make care determinations, assess real-time risk and to align workflows based on granular patient insights.
Learning Outcomes

  1. Distinguish among different types of technology and dispel common myths and misconceptions on how “big data” and advanced technology such as artificial intelligence will be applied in healthcare and to the practice of case management
  2. Describe how tech development teams are approaching the application of advanced technology & analytics—for utilization management, patient flow, discharge planning, population health, consumer health engagement and other areas across healthcare—and the intersection with case management
  3. Illustrate ways that new technology and analytical tools will cause case managers to work differently with both their employers and with their clients in the near future and longer term
Credit Information:The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.

Disclosures:All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.

Commercial Support or Non-Commercial Sponsorship:There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.

Expiration date: 12/5/2022