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Finding Your Voice: Advocating for clients during a pandemic


Nancy Freeborne, DrPH, MPH, PA-C

Description and CE information:
Whether it’s specific to COVID-19, infectious diseases in general, medication management or dementia, Dr. Freeborne will provide tips that empower case managers to speak to the care team when they have concerns. When is it crucial to raise matters to the care team?

Learning Outcomes:
  • Discuss ethical principles relating to advocating for clients;
  • Identify safety issues requiring immediate action;
  • Describe best practice advocacy techniques;
  • List common medications which need evaluation by providers.
Credit Information:
The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.

The Commission for Case Manager Certification is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers

All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.

Commercial Support or Non-Commercial Sponsorship:
There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.

Expiration date: 5/20/2023