Presented on 5/18/2022
The benefits of having a diverse board are clear — broader perspectives lead to deeper discussions, more comprehensive thinking and fewer missteps in implementing new programs and services for our communities, especially the underserved and vulnerable populations. And yet, a recent study shows that on average, health care boards are comprised of 87 percent white members and only 13 percent people of color.

What should you do when a patient refuses care from a clinician because of racial or ethnic prejudice or acts in a bigoted way towards staff? This webinar will address the legal and ethical issues presented, and how to support our staff and associates when they encounter bigoted patients.