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Improving Substance Use Disorder Outcomes Through a Scalable Health Plan-Provider Collaboration

This panel discussion explores a scalable, collaborative model between a health plan and provider organizations designed to improve outcomes for individuals living with chronic substance use disorder (SUD). Panelists will share real-world insights into the day-to-day operations of the program, highlighting how interdisciplinary roles work together to support engagement, continuity of care, and person-centered treatment planning. Moderated by the Vice President of Behavioral Health, the session features perspectives from a peer support specialist, a behavioral health field care manager, a program manager, and the program director. Attendees will gain practical strategies for integrating case management, motivational interviewing, and provider partnerships to enhance treatment engagement and program sustainability across care settings.

  1. Describe how a strong treatment alliance supports engagement and retention for individuals living with chronic substance use disorder.
  2. Apply integrated case management and motivational interviewing techniques to develop person-centered care plans for individuals with SUD.
  3. Identify strategies for building collaborative relationships with facility leadership to implement and sustain onsite case management programs.

1 hr RN, SW, and CCM
Social workers must complete a 10-question quiz, as well. 

Recipients of the CMSA Foundation's 2025 Case Management Practice Improvement Award for Healthfirst's project:  "Improving Outcomes for Individuals with Substance Use Disorders"

MODERATOR:
Stella Pappas, LCSW-R, ACSW  |  Vice President, Behavioral Health


PANELISTS:
  • Graisy Pichardo | Director, Behavioral Health
  • Kelly Rumm | Manager, Behavioral Health
  • Stacy Cesar  |  Behavioral Health Field Care Manager
  • Phillip Henry Wynhurst  |  Peer Support Specialist, Behavioral Health

Everyone Welcome!  
Fee:  $20

This fee will be a donation to the CMSA Foundation. All proceeds benefit the CMSA Foundation and are Tax-Deductible.  A donor receipt will be emailed within 7 business days of the registration date for your accounting records. 

  1. Select 'Add to Cart' to complete the donation.
  2. Once payment is made, click on the PRESENTATION section to register for the webinar.  This will also be the section you will JOIN at the time of the event. 


Learn more about the CMSA Foundation.

Questions?  Email [email protected]