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Mandatory Duty to Warn in the Digital Age: Legal and Ethical Responsibility for Professional Case Managers

***RN, SW and CCM Ethics***
Case Managers are professionals, based on state license and/or educational achievement. Public Safety is a duty we all share. Yet, the expansion and reliance on digital technology in all its forms and the internet have changed the legal and ethical playing field in duty to warn scenarios. Understanding the interplay between laws, regulations, standards of practice and codes of ethical conduct provide the framework for professional case management practice across the care continuum, no matter the mode. This dynamic session will enlighten the case manager about professional and vicarious liability, plus provide tools for ethical decision-making in these complex situations. For Ethics Credits, this session will make direct reference to relevant portions of the CMSA Standards of Practice for Case Management, CCMC Code of Professional Conduct for Case Managers, ANA Code of Ethics for Nurses, NASW, ASWB, CSWE & CSWA Standards for Technology in Social Work Practice, and NASW Code of Ethics.

  • Identify the fundamental duties and responsibilities of protecting the public in the digital age.
  • Analyze the interaction between laws, Standards of Practice and Codes of Professional Conduct in the context of all forms of digital products and practice. (e.g. mobile technology, EHR, electronic communications and virtual consultation),
  • Utilize resources and tools to navigate mandated duty to warn situations.  
Social Workers must complete a post-quiz to receive certificate.

This session was originally presented at the 2019 CMSA Annual Conference and speaker comments or materials from 2019 may vary in relationship to the current education approval status.