** This session earns RN and CCM Ethics **
What is the true value proposition for a case manager adherence to ethical practice? When every aspect of a case manager role is tied to return on investment, this becomes a critical question for the industry to ponder. Organizations hold case management accountable for client-centric, quality-driven care, conducted by smooth handoffs, across every population, and practice setting. Not too daunting a task! How does being an ethical case manager factor into the care, cost, quality equation? By providing industry evidence, case examples, and identifying the 3 Cs and Ds of Ethical Excellence, this presentation will prove the value proposition for hiring the ethical case manager.