With the rise of digital health and the impact of the COVID pandemic, these and other forces have changed nearly every phase of healthcare in recent years. How case managers interface with their patients and the tools they use do so is one prime example of the changing landscape. This is the first of several webinars to examine how technology continues to impact case management practice. In this first installment of the 2022 HIT Webinar Series we will examine the changes in case management functions, caseloads, patient engagement, transitions of care, and readmissions, and compare 2022 to 2012.

Objectives:

• Describe trends in technology applications in case management in 2022 versus 2012.
• Evaluate the implications for case management function when technology is applied.
• Analyze current technology applications in case management practice and estimate what applications will be used in the future.

Presenters:
Mary Beth Newman, MSN, RN-BC, CCM, CHCQM
Rebecca Perez, MSN, RN, CCM

Continuing Education:
1 hr RN and CCM hours

FEE:
Members: $0
Non-Members: $0