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Defining and Implementing Agency Culture


A good part of people’s well-being at work comes from their ability to act in ways that are congruent with their values. Many people are proficient at and enjoy their tasks, but they are ultimately dissatisfied because their personal values do not align with those of their employer. Our purpose defines why we exist, and it reflects something more aspirational. It explains for our staff and customers how we are making a difference, gives them a sense of meaning, and draws their support. Purpose defines why we do what you do, and values define how we act in service of that purpose. Values are a key component of a healthy workplace culture because they clarify how our organization, and our staff should behave. They provide the framework within which we can test decisions, accomplish tasks, and interact with others. Values define how we act in service of purpose and ALSO how we do not act. During this workshop we will talk about defining our purpose and values in line with the culture you seek to create in your department.


  • Deanna Cantrell, Chief, Fairfield Police Department

    Deanna is the Chief of Police for the City of Fairfield, California where she started in October, 2020. Prior to that, Deanna served almost 5 years as the Chief of Police in San Luis Obispo (SLO) California, and over 21 years with the Mesa, Arizona PoliceDepartment where she moved through the ranks from Officer to Assistant Chief. While in Mesa, she served in many assignments from patrol, motors, internal affairs, narcotics, and organized crime. She supervised many units including internal affairs, a large patrol district, special operations, communications, finance and the crime lab.

    Deanna believes the police exist to reduce harm in our communities. Because of that, she has developed a deep-rooted history of engagement with the community and improving employee wellness. She and her team in SLO received an award from the Anti-Defamation League for combatting hate. In Mesa, Deanna served on the Human Rights Forum, as the Muslim Police Advisory Liaison, as the LGBTQ liaison, on the NAACP legal redress committee and was the Chair of the Arizona Women’sInitiativeNetwork (AZ-WIN). She is currently a Co-Chair for the California Women Leaders in Law Enforcement, serves on several local boards, as well as internationally on the Professional Standards Ethics and Image Committee with the International Association of Chiefs of Police (IACP) and as the CA northern member at large for the California Police Chiefs Association. Deanna was also selected in 2018 as the 24th District, California Congressional Woman of the year.

    Deanna holds a Bachelor of Science in Education and a Master of Administration from Northern ArizonaUniversity. She has an Executive Development Certificate from CA POST and is a graduate of Northwestern University Police Staff and Command School where she is also an adjunct faculty member.

April 28, 2021
Wed 1:00 PM PDT

Duration 1H 0M

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