Thank you For quiz, please click:https://www.pathlms.com/cpca/courses/26245/sections/29524/assessments/23840 Contributors Chris Hsiung, Police Chief, Mountain View Police Department Chris is the 11th Police Chief of the Mountain View Police Department. For more than 26 years, he has served the Mountain View community, and as the department’s leader, is passionate about maintaining MVPD’s role as a progressive law enforcement organization in the 21st century. He is an nationally recognized speaker and author on the topics of digital communications strategy, crisis communications management, and public relations.In his time with Mountain View PD,Chris has held a variety of investigative, tactical, and leadership roles, serving in every division in the organization . He is a graduate of the Harvard Kennedy School of Government Senior Executives in State and Local Government program and has a master’s degree in eBusiness Management from Notre Dame de Namur in Belmont, CA. Chris also serves in several leadership positions on multiple boards, including as president on the Government Social Media Leadership Council, committee member on the IACP's Professional Standards, Ethics, and Image Committee, and as board member on the Global Advisory Council for the Crisis Ready Institute. Previously, Chris served as a board member for the Peninsula Conflict Resolution Center and two terms as a commissioner on the City of San Mateo Community Relations Commission. You can follow him on Twitter:@Chief_Hsiungor connect onLinkedIn. Katie Nelson, PIO Mountain View Police Department Katie Nelson is the Social Media & Public Relations Coordinator for the Mountain View Police Department in northern California. She specializes in social media management, speaking across the country on social media best practices, crisis communications and forming positive working relationships between law enforcement and the media. Before joining MVPD, Katie worked as a public safety reporter for papers including the San Jose Mercury News, the East Bay Times and the San Francisco Cronichle. Published nationally, she was an award-winning journalist for her breaking news coverage of the Asiana Airlines crash at San Francisco International Airport and her investigative work on the state Department of Social Services led to major legislative reform to protect elderly residents in California.