Negotiating 201: Arm Wrestling for Beginners is a practical forum for developing and refining your approach to negotiations. Negotiation is a regular part of everyone's career and occurs in both formal and informal settings. Our goal is to demystify the negotiating process and give you tools to make for a more success negotiation. Our expert negotiators will review:

• why we negotiate,
• how to prepare to negotiate,
• managing internal pressures,
• real world negotiation tactics alongside case stories, and
• special tactics to negotiate by phone.