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A Case Study: O'Hare Terminal 5 A Way Forward, Tech Talk with USG Ceilings

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About This Program

For many, the light-filled, wing-shaped extension of Terminal 5 at O’Hare International Airport will be their front door to Chicago. The project’s openness gives sweeping views of the aircraft, the city and where one needs to go, reducing sensory overload in an up-lighting environment. Join lead architects from Muller2 and HOK, alongside USG Ceilings, while they share an enlightening case study. Learn how this project kicked off the ORD21 Program, the inherent complexities of a large, public transportation project, and how all parties worked collaboratively to successfully create a beautifully designed, yet intelligently functional, new Terminal 5 at O’Hare International Airport in Chicago

Session Takeaways

  • Provide an insider’s glimpse of a large, public airport project.
  • Understand how a project of this scale evolves and iterates along the way and how to be nimble throughout the process.
  • Learn more about how to best leverage manufacturers to help determine what’s feasible, product/system options, how to marry different systems into a seamless solution, and beyond.
  • Share insights on how all parties – architectural and design firms and manufacturers – worked collaboratively through challenges and limitations for a successful outcome.

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Learning Units

CSI: 1.0 LU*
*May be submitted for domain specific learning units to CDT recertification, and/or general learning units for CCCA, CCS, and CCPR.

Relevant Practices

General Project Delivery
Specifying/Information Management
Product Selection/Specification
Construction Management/Construction
Quality Assurance/Quality Control
Ownership/Property Management


  • Jennifer Friedland, CSI, CDT, LEED GA, Industry IIDA, Affiliate AIA Chicago; Architectural Sales Representative

    Jennifer has held positions as a building material manager involved with the specification, sales, and distribution of interior decorative surfacing, flooring, gypsum, fire-rated glazing, and custom acoustical ceilings.Today, Jennifer is proudly working within the ceilings business unit at USG, a global supplier for walls, ceilings, flooring, and roofing materials. Her latest personal achievement was accepting a role as President for The Chicago Chapter of Construction Specifications Institute and currently, committee chair for the DEI Committee. Her most recent ambition is to deepen her level of education and personal commitment to sustainability.

  • Stacy Craig; National A&D Ceilings Manager, West

    Stacy Craig is one of the two USG National A&D Ceilings Managers, covering specifically the western half of the U.S. She has been with USG for nearly 10 years, having managed the USG strategic marketing efforts for the Ceilings and Substrates businesses from 2013-2017, and then migrating into architectural sales for several years. Stacy aligns closely with the in-market USG Ceilings architectural sales team and loves collaborating with architects, interior designers and specification writers across the West, helping and collaborating to achieve their design intent and performance requirements. Stacy also enjoys volunteering for the IIDA City Centers Committee in Chicagoland.

  • Aneirin Owens; AIA, ARB, RIBA, LEED AP BD+C Principal, Senior Project Architect HOK

    Aneirin’s 30 years of experience includes work on feasibility and design studies, the production of project reports, design development and construction documentation, as well as involvement during the construction phase of a project. His design and technical skills allow him to understand the process of developing ideas and disseminate them to a design team so that project concepts and goals can be realized. Much of Aneirin’s project experience has involved working with multiple stakeholders, resolving issues of project phasing and working with constraints imposed by existing conditions.

  • Michela Bettin; Associate AIA, LEED GA, Associate, Senior Design Professional HOK

    With a robust background in architecture, Michela’s design expertise, strong competency in modeling, rendering and detailing are highly valued assets to her team. Michela expertly applies a solid understanding of construction documentation and administration to each project and is known for her diligence and follow-through. Passionate about the finished product, as well as the design process, Michela brings an international focus to her role and uses her creative vision paired with deep technical knowledge to excel.

  • Sungano Ziswa

    Sungano Ziswa is a licensed architect and has been at Muller2 for 7 years. He has over 15 years of architectural experience, more than half of that has been in Aviation. Sungano is one of two national Aviation Leads within the firm with projects in Chicago, Dallas and other upcoming markets. On the Terminal 5 project Sungano acted as the Project Manager from design through construction. Beyond spending time with his family, Sungano also volunteers with the National Organization of Minority Architects (NOMA).

  • Kyle Ingber

    Kyle has a rich background in designing large scale commercial, cultural and aviation projects. His strong attention to detail and ability to find solutions to challenging architectural issues are strengthened by his proficiency in cutting-edge industry software. Kyle is skilled at assessing the needs of his clients and is known for surpassing their expectations throughout the stages of each project.

October 31, 2023
Tue 2:00 PM EDT

Duration 1H 0M

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