Destination Omni Channel, Are We THERE Yet??Gone are the days of single channel customer experience, simple customer journeys and streamlined data sources. The journey from single channel to omni channel, has been filled with many roadblocks and detours that have made it difficult for analytics professionals to find a clear solution to data integration, multi-channel application compatibility, and a unified customer experience across an omni-channel environment.
Learn from our speakers and panel of experts on how they were able to serve a seamless customer experience across across an omni-channel environment.
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