States continue to take an active role in
managing the COVID-19 pandemic and are establishing new orders at a rapid pace.
Staying abreast of the ever-changing legislative landscape is extremely
important as collection companies look to appropriately manage these changing
regulations while also providing quality service and hardship options to their
consumers. Certain state orders have a direct impact on collections from
dialing, lettering, garnishments, and more. Join Tamar Yudenfreund of Midland
Credit Management, Inc. and Alexandra Megaris of Venable as they help us
navigate these topics.
Discussion Topics Include:
Review of select state orders impacting credit card, consumer loan, student loan, and medical collections
Creation of synergies between state orders and hardship policies
Effective methods for tracking state level requirements including effective dates, estimated end dates, and extensions
Tracking state order expiration dates and preparing to unwind servicing changes