Thank you This live web event has ended. Thank you for attending. Contributors Julia O'Connor Julia is the Director of Membership & Database Management with the International Association of Movers (IAM). With 11 years of experience at IAM, Julia continues to work with new and prospective members to communicate the value of membership. She directsIAM's member-driven activities to develop programs, initiatives, and policies to increase membership and member engagement. Julia supports several IAM committees, including Core Members' Management Board, IAM-YP Management Board, Membership & Programs Committee, the Leadership Alliance Council, and administrative support to the International Shippers Association (ISA). Through the American Society for Association Executives (ASAE), Julia is serving her second term on the Membership Professional Advisory Council. Julia holds a BA in Psychology from Pepperdine University and is working towards her master's in management specialization in marketing through the University of Maryland Global Campus. Brian Limperopulos Brian Limperopulos serves as Vice President of IAM where he works to advance the value of IAM for its members enhance their profile to customers and government authorities alike.When he is not working at IAM, Brian spends time with his wife, Lena, mostly chasing after their son, Craig, and daughter, Molly. In his (rare) free moments, Brian enjoys playing and watching soccer as well as droning on about his favorite history podcasts.