EuRA & IAM Collaboration - Mobility Industry in Context (MIC)

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Event Video Available
Join moderator Ray daSilva of IAM Learning as he interviews Tad Zurlinden, CEO and Dominic Tidey, COO of EuRA (European Relocation Alliance). Through a collaborative agreement EuRA is making available the Mobility Industry in Context which provides an important introduction to the world of relocation beyond moving services. The MIC is the first module of the MIM (Managing International Mobility) Certification.

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Contributors

Dominic Tidey

Chief Operating Officer - EuRA
Having lived in Central America as a child, Dominic was educated at Secondary level in the UK. During a gap year in America he worked with children with learning difficulties.

After graduating with a Law Degree he started his business career in finance, training to qualify as a Management Accountant in Edinburgh. Following a relocation to the south of England as a “trailing spouse” in 1994, Dominic changed careers to education and was made the Adult Services Course Co-ordinator for East Sussex Education Authority in conjunction with The Frances Taylor Foundation. This multi agency, management role involved structuring a wide range of courses for adults with learning difficulties who had been moved out of institutionalized care and into independent living.

After four years in this post, he was asked to work as Publications Manager for the Association of Relocation Professionals, and having developed two new annual books and the UK’s first relocation journal, Dominic left to pursue a Masters Degree in Social Work and Comparative Social Policy.

After earning his Masters, Dominic returned to EuRA as Operations Manager to take on the management of the newly formed EARP, becoming EuRA’s Chief Operating Officer in 2014 with a specific remit for project development.

Over the past ten years he has spearheaded a number of projects including the development and implementation of the EuRA Global Quality Seal, the world’s first accreditation program for relocation providers, the Oxford Brookes Relocation Coaching Program and the fixed syllabus MIM training designation.

Dominic is currently working to develop a continuing professional development training program as well as several new cross border data and research initiatives. He is passionate about the importance of cross cultural knowledge within the mobility services industry and it’s profound impact on families in transition and regularly lectures on the subject across Europe.
Tod Zurlinden

Chief Executive Officer - EuRA
Tad Zurlinden has been at the forefront of the relocation industry for over 30 years starting his career as a relocation professional in East England. He was a founder member of the ARP in 1986 and was approached by the Board to take on its administration in 1987.

Over the years Tad has developed and implemented standards and ethics which now define the delivery of relocation services across Europe. In forming the European Academy of Relocation Professionals (EARP) in 2002, he was able to implement a standardized training program across Europe, resulting in the MIM, MIM+ and MIM Fellowship certifications. The MIM program has been delivered in EMEA, Americas and APAC.

In 1998, Tad was fully involved with the formation of EuRA, the European Relocation Association. In the last 18 years, EuRA has become a leading force in global mobility. In 2008 he pushed to have a global standard of excellence for providers and the EuRA Global Quality Seal was launched. This is an ISO equivalent independent audit process to ensure seamless service delivery and excellence in process management.

Over the last five years he has worked with Oxford Brookes University to develop an online intercultural coaching program, which has been successfully delivered across the world to the staff of more than 40 companies including independent relocation consultants and owner managers.
Ray daSilva

President, Mobility Exchange, LLC
Ray daSilva started his career in the mobility services industry in 1978 as a moving consultant for Alaska Orient Van Service, a United Van Lines agent in Anchorage, Alaska. He has held positions in sales, management and executive roles based in Anchorage, Honolulu, Singapore, London, Florida and Washington, DC. During his 23 years with the Crown Worldwide Group, Ray served on its Executive Board where he contributed to the growth of its global network of offices.

He played a key role in developing Crown University, a visionary staff training and management development program. Throughout his career, Ray has believed in the inherent power of facilitating connectivity and collaboration within a fragmented industry. This led him to contribute to the development of RedSky Mobility Solutions, an innovative cloud based international move management system. He currently serves as President of Mobility Exchange, LLC which develops and implements collaborative technology solutions for the mobility services industry in partnership with the IAM.

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Description

Contributors

Dominic Tidey

Tod Zurlinden

Ray daSilva