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Webinar: Multicultural Awareness & Diversity Strategies to Improve Rapport

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This presentation will help attendees address your multicultural knowledge, skills & awareness in working with people in stressful situations. This is important in our current global pandemic. 

Learning Objectives:

  1. Identify your personal biases and stereotypes. 
  2. Awareness of the impact on trust and relationship building. 
  3. Prevent imposing on others your expectations & standards based on your upbringing. 
  4. How to facilitate cooperation and compliance through self awareness.


  • Dillon Snowden, Ph.D., CRC, CCM, LPC-S Texas

    Dr. Dillon Snowden is a Rehabilitation Consultant with 35 years experience in the field of medical, psychological and vocational management, assisting over 1000 individuals with orthopedic and neurological injuries/disabilities under approximately 44 state jurisdictions and the federal government. Specifically, she has worked as a medical case manager, vocational counselor and rehabilitation supervisor, providing case management services for various lines of insurance coverage, employee benefit programs, Veterans, Railroads and medical / rehabilitation facilities as well as for the state of Texas vocational rehabilitation programs.

August 12, 2020
Wed 1:00 PM CDT

Duration 1H 0M

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(651) 379-7290
IARP webinars are recorded and will be available to view on-demand after the event, unless stated otherwise in the event description.