Gain the tools and resources you need to make a thoughtful decision on whether or not to expand your certification abroad, and guidance on how to execute your...

This online course provides staff and volunteers basic knowledge and good practices for developing and administering an assessment-based certificate program.

Set up your new staff and volunteers for success by providing them basic knowledge and good practices for administering a certification program with the Fundamental...

Designed for staff of fully-developed certification programs, use Advanced Topics in Certification online modules to guide your staff's conversations and decisions on...

Learn more about how certification program leaders can approach digital badging on a strategic level. ​

Are you new to the accreditation process? Has it been a few years since you last submitted an NCCA accreditation application? Join ICE staff for a free live webinar...

Learn the benefits and potential landmines when a certification organization has a relationship with another organization. Hear a case study, and considerations for...

This on-demand webinar provides a focused introduction to computerized adaptive testing (CAT), allowing credentialing professionals to better understand the benefits...

Explore public interest through the regulator’s lens. Hear common concerns and goals on working in the public interest, what it means, and more importantly, what it...

Learn ethical and legal issues in establishing policies and procedures that protect the public, certificants, and the certifying organization and that uphold the...

Hear an overview of the various types of alternative item types and why an organization might benefit from incorporating them into its assessment(s).

Listen to this on-demand webinar to learn more about how your organization can legally control its web domains, copyrights and trademarks, and tips for avoiding...

Designed for CEOs and Executive Directors, this on-demand webinar discusses strategic and operational considerations for exploring new areas of revenue. Potential...

Learn steps an Executive Directors and their staff can take to recruit public members and ensure that they make an effective, and unique, contribution to the board's...

Review an approach to positively identify the individuals who have posted the exam content and how to determine the manner in which the information was gathered.

​Join the Director of Certification Products for the HR Certification Institute, and a panel of three HR professionals to learn the answers to these questions and...

Hear about the complexities of international certification programs, including how to leverage the world of opportunities and how to avoid common, potential problems.

Learn the nature of work, steps in a job analysis, methodological considerations, data analytic considerations, and applied usage of job analysis.

Many certification boards wait decades for any appreciable licensure recognition of their credentials. This has not been the case for the BACB’s certifications. The...

Hear the preliminary findings of the ICE Continuing Competence Task Force work, including: designing evidence-based program requirements, establishing consistency...

Learn the unique purposes and goals of assessment-based certificate programs vs. certification programs. Identify the needs of your organization and your stakeholders...

This three-part educational series provides information on the the purpose of assessment-based certificate programs and the sound instructional design principles that...

It’s time to be In The Know! Learn secret psychometric phrases and meanings, and will prepare you to speak like a psychometric nerd in just one hour’s time.

Expanding a program globally requires an honest approach with inclusion, diversity and sensitivity to various and sometimes disparate cultures. Learn about the design,...

Review the work that has been done by ICE and several other organizations to clarify best practices in continuing competence.

Learn the basics of score reporting. Topics covered include score metrics (e.g., raw, percent, or scaled scores), the reporting of subscores, error metrics, other...

Good business planning and strategy comes from data, the metrics. Measurement is essential to determine if improvement initiatives added to the organization's action...

Learn the information you could collect in your job analysis to help set your cutoff scores, particularly for content valid tests. Topics include guidelines for...

Learn from Denise Fandel about the governance practices for intentional board recruitment and development.

Outsourcing aspects of credential development has become commonplace for executives. While there are clear benefits to outsourcing, organizations should not overlook...

Some credentialing programs host in-person item writing workshops while others choose to meet virtually. Consider the pros and cons of each setting, and identify...

Learn how to approach ADA issues in certification with confidence.

Learn a multi-tiered approach to identifying and responding to threats to the organization’s good name in the marketplace, and to proactively providing information to...

​What is a job analysis and why do we do them? Hear an overview of the process of conducting a job analysis, the purpose behind the activities, what the law has to...

Take a fresh look at how your organization engages volunteers and learn practical tips related to crafting recruitment messages, sustaining commitment, and recognizing...

Learn the fundamental concepts of successful content marketing, how to develop an engagement plan, and learn practical tips for effectively branding your communications.

Learn how to take a proactive approach to including security in communications before, during, and after the test experience, and how to proactively create a culture...

Using a case-study approach, learn how two leaders of credentialing organizations formed a unique partnership to share a staff member.

Learn which features of an exam program should be monitored, how they can be evaluated, what impact they have on the candidate experience, and what an exam program can...

Hear an overview of the pros and cons of remote proctoring, discuss how this delivery modality relates to the NCCA and ISO/IEC 17024 standards, and provide insights...

Legal due process principles and best practices mandate certification programs communicate certain information to applicants and certificants. The NCCA Standards...

Organizations have access to more data than most know what to do with. How does an organization determine what data is important? Learn examples that are being used by...

Learn how to engage in strategic discussions with your Board regarding key changes to the NCCA Standards (effective January 2016). Ideas to help you plan your process...

Learn the basics of how to build a strong security plan from the ground-up, provide recommendations for prioritizing limited budget resources, and offer advice for...

Re-think your RFP process through the development of an RFP that fosters partnerships emphasizing the fit between the vendor and the certification organization. Learn...

There’s a lot of buzz about microcredentials, but what are they? Hear the answer to this question, why to consider offering them, and how to develop and grant them.

Gain clarity on the differences between a certificate and certification program, including three major differences based on ICE and ANSI (ISO and ASTM) definitions and...

Discuss ways to engage your members in volunteer service in a collaborative and productive environment.

Learn common pitfalls faced by certification organizations seeking NCCA Accreditation, the Standards that pertain to these common problem areas, and suggestions for...

Learn different tactics to effectively leverage the achievement of accreditation and see examples of what other programs have implemented. Explore the marketing...

There is a difference between training an item writer to write a question and developing an item writer to write good, useful, practical, and high-performing items....

Hear an overview of different methods for conducting a job analysis, review best practices, and discuss the value and importance of job analysis for credentialing...

Access 8 recordings of concurrent sessions from the 2016 ICE Exchange.

In this 2016 ICE Exchange session, a panel discuses how the various political forces are shaping certification, and what certification may look like to years from now.

In this 2016 ICE Exchange session, representatives from three certification organizations provide case studies on how they implemented new continuing competency...

In this 2016 ICE Exchange session, hear real-life examples of firewalls to illustrate different models for demonstrating separation between certification and education...

In this 2016 ICE Exchange session, the presenters share a framework for understanding and resolving conflicting program priorities, and illustrates a way to create a...

In this 2016 ICE Exchange session, certification case studies and examples are shared on how to deploy the right strategies to refresh your marketing efforts.

In this 2016 ICE Exchange session, learn framework for navigating security/privacy risks; an understanding psychometric considerations, candidate reactions, and NCCA’s...

​In this 2016 ICE Exchange session, hear the five most frequent problem areas with applications for initial and continuing accreditation under the NCCA Standards for...

In this 2016 ICE Exchange session, the various options for validating assessments are shared. Learn which situations require a job analysis study and alternative...

Access 8 recordings of concurrent sessions from the 2015 ICE Exchange.

This 2015 ICE Exchange session will use a case study approach to introduce you to a security incident response framework and flow chart to help you navigate...

When board members come with an association background, it is imperative that they understand the distinction between the association and certification missions and...

In this 2015 ICE Exchange session, experts share insights on the psychometric, policy and standards, product feature, privacy, and security aspects of this decision....

In this 2015 ICE Exchange session, early adopters of digital badging offer honest retrospectives on their badging experience to date in terms of how well reality has...

In this 2015 ICE Exchange session, learn to psychometric guidelines that will assist certificate program administrators in demonstrating compliance to the ICE 1100...

In this 2015 ICE Exchange session, learn how shifting your program’s marketing focus can bring tangible results. Using a case study, hear how a mid-sized program used...

In this 2015 ICE Exchange session, explore the differences in the mission, governance, and psychometric components of various assessment programs, including:...

Take a deep dive into critical components of governance and how to manage conflict in your certification organizations.

This package offers you recordings from the 2014 ICE Exchange of 6 concurrent sessions on testing and administration

Access 8 concurrent session recordings from the 2017 ICE Exchange.

In this 2017 ICE Exchange session, learn best practices in Subject Matter Expert (SME) talent management (recruitment, engagement, and retention) and strategies to...

In this 2017 ICE Exchange session, legal and exam integrity experts to describe the unique challenges presented when trying to balance modern technology and disability...

Learn the basics of the laws that apply to professional certification. Topics include governance, autonomy, antitrust, tax exemption, copyright, trademark, contracts...

Explore how organizations market their certifications using an effective digital presence and social media.

Review how fairness should be considered and incorporated during the design, development, and documentation/maintenance phases of a credentialing program. Examples...

Learn through a case study the potential benefits of assessment-based certificate (ABC) programs, factors to consider when conducting a business analysis, and...

A creative organizational model that handles both education and certification is explored. Details such as organizational structure, product development processes,...

A panel of experts in technology enhanced assessment lead an engaging and interactive discussion that highlight issues, challenges, and solutions in the application of...

Learn how to develop a clear messaging platform that helps you create a distinct voice while harnessing the power of your internal resources to build a holistic brand...

Learn about test security from a psychometric perspective.

Learn examples of types of education and training activities a credentialing body can offer - beyond their certification exam or certificate program. Understand what...

Learn about the military Services’ Credentialing Opportunities On-Line (COOL) programs, including methods of matching military occupations to civilian certifications,...

A solid technology gap review done proactively will give you the knowledge to anticipate those troubles. Walk through tips and techniques to a successful technology...

Hear a complete overview of standard setting methods that are used in various assessment settings. Learn the practical aspects of selecting and training a group of...

This on-demand webinar highlights policies and procedures organizations use to deter, detect, and decide how to manage test security breaches across the testing...

Explore the Governance as Leadership Model, which offers a practical framework to govern nonprofit organizations effectively and leads to satisfaction in governing for...

Learn recommended steps necessary to start up a new certification program that is psychometrically sound and legally defensible.

Learn how to foster deeper connections through social media platforms, and the importance of creating a strategy that allows you to understand and reach your audience...

Learn the five key concepts everyone who markets certifications should be asking themselves.

This package offers you recordings of 16 concurrent sessions (1 hour each) from the 2013 ICE Exchange that focus on administration and governance for certification...

Representatives from Accenture, Google, and the Center for International Credentials share what they are witnessing in credentialing.

Education and training are increasingly interspersed throughout an individual’s career, with learning taking place in a variety of settings - in the classroom, on the...

This webinar will provide guidance for small volume programs seeking accreditation by identifying areas (i.e., standards) where these programs often struggle and by...

In this webinar, Revmade CEO Krystle Kopacz explores the range of options business leaders have to promote their businesses and offers helpful frameworks for...

Programs seeking reaccreditation under the NCCA and/or ISO /IEC:17024 Standards face a variety of challenges. This webinar will present tips for project planning and...

​Learn the details of a program audit, including what it entails, the resources involved, and the benefits to a certification program.

Learn two unique approaches on how to utilize mentors for item reviewers. Learn strategies on how to develop and implement your own mentor program to support your item...

This webinar will present a framework for QA and QI through an example of how an accredited organization successfully implemented a QA and QI project and embraced...

Hear a brief overview of the development and administration of the Business of Certification Benchmarking survey, see a demo of the new delivery platform, and review...

This webinar examines remote proctoring from the perspective of a broader test security framework and layout the breadth of remote proctoring options available. Learn...

This webinar is presented from the authors of the ICE White Paper, Documenting Psychometric Evidence. Learn complete and concise documentation practices for...

This on-demand recording introduces people who know little to nothing about blockchain technology to how blockchain can solve some of the credentialing industry's...

​This on-demand recording examines the rapid technological advances that are combining with global socio-economic forces to create an environment tailor made for...

This on-demand recording will explore some of the ways in which organizations can leverage AI tools for personalized communications and meaningful engagement.

Likely at no other time before have so many major legal issues challenged non-governmental professional certification. Copyright protection for computer-based test...

Learn how an association innovated on an internal pain point and created a product with external business value. Explore how a cultural shift fostered a practice that...

Cary will share the issues that were the catalyst for change, how to identify them, the secret to FPSC’s success in implementing change, the lessons learned from the...

Learn more about the formation of the Professional Certification Coalition and its mission to protect private certification.