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Item 3: Policies and Procedures

Professional Creed: I will develop my practice with dignity and will be mindful in my communications with the public that what is constitutionally permissible may not be professionally appropriate.

Create your own personal email/phone policy and share it with others, or adopt some of our samples for yourself.

Proof ideas: a copy of your new automated email message, a picture of you updating your voicemail with your new return call policy, the text of a tweet or email you almost sent but didn’t, the story of your worst email disaster…