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Smart Columbus Program: Mobility Assistance Webinar on Project Test Plan and Results and Operations & Maintenance Plan

The City of Columbus Smart Columbus Program Management Office (PMO) and ITE will host this free webinar on the Smart Columbus Mobility Assistance for People with Cognitive Disabilities (MAPCD) project. This webinar will focus on the testing and test results and operations & maintenance of the MAPCD project technology.

Webinar Background:
Through the USDOT's Smart City Challenge, in 2016, the Department selected Columbus, OH, to define what it means to be a "smart city" and serve as a model for other cities wishing to fully integrate innovative technologies--such as automated vehicles, connected vehicles, and applications--into the transportation network. The goal of the Smart Columbus program is to connect people by creating opportunity for city residents to better access jobs and services while improving the overall safety and efficiency of the city's transportation network.

The Mobility Assistance for People with Cognitive Disabilities (MAPCD) is one of nine Smart Columbus projects. This project’s goal is to enable people with cognitive disabilities to travel more independently on fixed-route bus service. The project team includes City of Columbus staff, subject matter experts with the Central Ohio Transit Authority (COTA) and Ohio State University (OSU), and participating individuals with cognitive disabilities. Use of the term “cognitive disabilities” was decided by subject matter experts at OSU and COTA to include clinical diagnoses of autism, Down Syndrome, Traumatic Brain Injury (TBI) and dementia along with less severe cognitive conditions such as Attention Deficit Disorder (ADD), dyslexia (difficulty reading), dyscalculia (difficulty with math) and learning disabilities.

Currently, COTA offers origin-to-destination shared ride (paratransit) services, called Mainstream, for eligible riders who are unable to ride fixed-route bus service due to their functional limitations. The overarching goals of COTA’s paratransit service are to provide mobility and maximum independence for residents, while maintaining safety at all times. The Smart Columbus Program intends to build upon COTA’s existing framework to maximize mobility and independence while maintaining safety and improving cost efficiency. The mobility assistance project seeks a solution that will allow people with cognitive disabilities to use fixed-route bus service, as well as to attract new users with cognitive disabilities who are not already using bus or paratransit services. To do this, the project provides a solution that offers accurate, turn-by-turn navigation with other support features to ensure that users with cognitive disabilities can safely and accurately complete a trip using fixed-route bus service.

Webinar Description:
This webinar will focus on the MAPCD project’s Test Plan and Test Results and the Operations & Maintenance Plan. The MAPCD Test Plan and MAPCD Test Results were published in the spring of 2019.

The primary focus of the test plan was to ensure that the essential functions necessary to deliver the core capabilities to users as outlined in the contract documents. The plan includes testing of the WayFinder smartphone application and web portal. The WayFinder Testing Plan (WTP) incorporates information regarding the integrated WayFinder system functionality, the enhancements implemented specifically for the Smart Columbus project, and the individual functions the system must perform to meet that integrated system functionality. The WTP also specifies a set of individual test cases, which are specific test scenarios intended to evaluate the degree to which the both the individual functions and the integrated system functionality conform to the system requirements.

The Test Report outlines the testing procedures used to validate the functionalities of the WayFinder system. The Test Report contains a summary of test activities, identifies any issues that occurred during initial testing and documents the acceptance of functionalities.

The Operations and Maintenance (O&M) Plan explains operational and maintenance activities for the MAPCD project both during and after the Smart Columbus grant period. This document provides a comprehensive view of the MAPCD environment, the roles and responsibilities that make it work, and the processes and procedures for maintaining optimum functionality.
The webinar will conclude with a presentation of the lessons learned by the project team as they created the engineering document.

The test plan is online and available for review and public comment here.
The test report is online and available for review and public comment here.
The Operations & Maintenance Plan is online and available for review and public comment here.

Comments can be emailed to Korina Depenhart at with the subject line MAPCD Comments. 

For more information on the Smart Columbus program, please visit the City of Columbus’s website at:


  • Andrew Wolpert, P.E. – City of Columbus; Deputy Program Manager for City of Columbus
  • Alex Kavanagh - Manager Business Development | HNTB Corporation
  • Carmen DiGiovine, Ph.D., ATP/SMS RET; Associate Professor & Clinical Director of Rehabilitation Science and Technology, Assistive Technology Center
No Charge
This fee includes a live web event, an archived recording, webinar evaluation,  and a certificate of completion.

Additional Attendees at one Location
Additional Live Webinar Attendees at one location are eligible for earning credit for attending. There is a processing fee of $15 members/$25 non-members.

PDF of Presentations
Webinar Contributors typically provide a PDF of their presentations; but this may vary on a case by case basis. If they are provided, ITE will upload the presentations into the resources tab of this event within 24 hours of the event.

Event Log-on Instructions
On the day of the webinar, return to this page to join the live web event that you purchased. Click the live web event below, and a button to join will appear 30 minutes before the specified start time.

How to earn Certfiicate of Completion and Credit
The certificate of completion and 1.0 PDH credits will be made available to the registrant after you have attended the webinar and the evaluation has been completed.

Recordings are available for 30 days following the day of the live event for anyone who registers for the course. Additional attendees at one location are not eligible to earn PDH credit for viewing an archived recording.